[asterisk-bugs] [Asterisk 0013375]: Unable to access mailbox options when you have a temporary greeting

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=13375 
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Reported By:                pta200
Assigned To:                
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Project:                    Asterisk
Issue ID:                   13375
Category:                   Applications/app_voicemail
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.20.1 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             2008-08-25 15:35 CDT
Last Modified:              2008-08-26 10:41 CDT
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Summary:                    Unable to access mailbox options when you have a
temporary greeting
Description: 
If you create a temporary greeting when you go back to try to delete you
can't access the voice mail mailbox options menu. The application just
hangs up on you. Here output from the CLI after I created the temporary
greeting:

[Aug 25 16:25:11]     -- <SIP/2008-089b2c60> Playing 'vm-options'
(language 'en')
[Aug 25 16:25:27]     -- Recording the message
[Aug 25 16:25:27]     -- <SIP/2008-089b2c60> Playing 'vm-rec-temp'
(language 'en')
[Aug 25 16:25:32]     -- <SIP/2008-089b2c60> Playing 'beep' (language
'en')
[Aug 25 16:25:32]     -- x=0, open writing: 
/var/spool/asterisk/voicemail/twentySixTwenty/2008/temp.tmp format: wav,
0x87546a8
[Aug 25 16:25:34]     -- User ended message by pressing #
[Aug 25 16:25:34]     -- <SIP/2008-089b2c60> Playing 'auth-thankyou'
(language 'en')
[Aug 25 16:25:35]     -- <SIP/2008-089b2c60> Playing 'vm-review' (language
'en')
[Aug 25 16:25:37]     -- Saving message as is
[Aug 25 16:25:37]     -- <SIP/2008-089b2c60> Playing 'vm-msgsaved'
(language 'en')
[Aug 25 16:25:39] WARNING[24361]: file.c:602 ast_openstream_full: File
vm-tmpexists does not exist in any format
[Aug 25 16:25:39] WARNING[24361]: file.c:912 ast_streamfile: Unable to
open vm-tmpexists (format 0x4 (ulaw)): No such file or directory
[Aug 25 16:25:39]   == Spawn extension (macro-accessMailbox, s, 4) exited
non-zero on 'SIP/2008-089b2c60' in macro 'accessMailbox'
[Aug 25 16:25:39]   == Spawn extension (macro-accessMailbox, s, 4) exited
non-zero on 'SIP/2008-089b2c60'

Here's the CLI ouput when I try to access the options menu after having
created the temporary greeting and wanting to delete it.

[Aug 25 16:26:09]     -- <SIP/2008-0881d008> Playing 'vm-youhave'
(language 'en')
[Aug 25 16:26:10]     -- <SIP/2008-0881d008> Playing 'vm-no' (language
'en')
[Aug 25 16:26:11]     -- <SIP/2008-0881d008> Playing 'vm-messages'
(language 'en')
[Aug 25 16:26:12]     -- <SIP/2008-0881d008> Playing 'vm-opts' (language
'en')
[Aug 25 16:26:14] WARNING[24369]: file.c:602 ast_openstream_full: File
vm-tmpexists does not exist in any format
[Aug 25 16:26:14] WARNING[24369]: file.c:912 ast_streamfile: Unable to
open vm-tmpexists (format 0x4 (ulaw)): No such file or directory
[Aug 25 16:26:14]   == Spawn extension (macro-accessMailbox, s, 4) exited
non-zero on 'SIP/2008-0881d008' in macro 'accessMailbox'
[Aug 25 16:26:14]   == Spawn extension (macro-accessMailbox, s, 4) exited
non-zero on 'SIP/2008-0881d008'



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---------------------------------------------------------------------- 
 (0091741) putnopvut (administrator) - 2008-08-26 10:41
 http://bugs.digium.com/view.php?id=13375#c91741 
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The voicemail application appears to be treating the non-existence of the
vm-tmpexists sound file as an error condition and exiting.

I believe that this error can be fixed by having the vm-tmpexists file.
Running 'make install' should install this file in the proper location if
it is not currently there. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2008-08-26 10:41 putnopvut      Note Added: 0091741                          
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