[asterisk-bugs] [Asterisk 0013241]: [patch] Ability to force forwarding WITH comment

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=13241 
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Reported By:                jaroth
Assigned To:                
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Project:                    Asterisk
Issue ID:                   13241
Category:                   Applications/app_voicemail/NewFeature
Reproducibility:            N/A
Severity:                   feature
Priority:                   normal
Status:                     closed
Asterisk Version:           SVN 
SVN Branch (only for SVN checkouts, not tarball releases):  trunk 
SVN Revision (number only!): 130693 
Disclaimer on File?:        N/A 
Request Review:              
Resolution:                 won't fix
Fixed in Version:           
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Date Submitted:             2008-08-05 14:25 CDT
Last Modified:              2008-08-07 11:15 CDT
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Summary:                    [patch] Ability to force forwarding WITH comment
Description: 
This patch adds a configuration keyword to the voicemail.conf file called
"forcecomment".  The default is "no".  When set to "yes", voicemail users
will not be given the choice to forward with comment or forward without
comment.  Voicemail will go right into recording the comment.

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 (0091193) putnopvut (administrator) - 2008-08-07 11:15
 http://bugs.digium.com/view.php?id=13241#c91193 
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Re-opening.

The patch itself is fine, but I'm worried about the user experience when
this option is enabled. I think there needs to be a sound prompt for the
user explaining that he/she is adding a comment to a forwarded message.
This is especially the case for non-IMAP users since after pressing 8 to
forward a message, they will immediately be prompted with a beep and no
further explanation. Even IMAP users, though they hear the voicemail intro,
will not necessarily know that what they're being asked to record is a
comment for the forwarded message.

I would suggest a sound prompt along the following lines:

"At the sound of the tone, please record a prepended comment for the
message." 

Issue History 
Date Modified    Username       Field                    Change               
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2008-08-07 11:15 putnopvut      Note Added: 0091193                          
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