[asterisk-bugs] [Asterisk 0013220]: Calls in high-weighted queue block low-weighted
Asterisk Bug Tracker
noreply at bugs.digium.com
Tue Aug 5 10:30:33 CDT 2008
A NOTE has been added to this issue.
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http://bugs.digium.com/view.php?id=13220
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Reported By: garychen
Assigned To:
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Project: Asterisk
Issue ID: 13220
Category: Applications/app_queue
Reproducibility: always
Severity: major
Priority: normal
Status: feedback
Asterisk Version: 1.4.19
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!):
Disclaimer on File?: N/A
Request Review:
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Date Submitted: 2008-08-01 08:28 CDT
Last Modified: 2008-08-05 10:30 CDT
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Summary: Calls in high-weighted queue block low-weighted
Description:
I have two queues, weighted 4 and 5. High priority calls are placed in
Q6002, while low priority ones in Q6001.
All agents are member of both queues.
The problem is whenever there's a high priority call ringing on an agent
(the agent not answer the call), low priority calls not routed to any idle
agents. They are blocked.
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(0091101) Corydon76 (administrator) - 2008-08-05 10:30
http://bugs.digium.com/view.php?id=13220#c91101
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No, it is already using the correct behavior. The issue is that a high
priority call needs to be answered first before lower priority callers may
be queued.
If you want autofill behavior, that can be turned on with autofill=yes,
but that's not the way it is configured.
Issue History
Date Modified Username Field Change
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2008-08-05 10:30 Corydon76 Note Added: 0091101
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