[asterisk-bugs] [Asterisk 0013220]: Calls in high-weighted queue block low-weighted

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=13220 
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Reported By:                garychen
Assigned To:                
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Project:                    Asterisk
Issue ID:                   13220
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.19 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             2008-08-01 08:28 CDT
Last Modified:              2008-08-05 10:14 CDT
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Summary:                    Calls in high-weighted queue block low-weighted
Description: 
I have two queues, weighted 4 and 5. High priority calls are placed in
Q6002, while low priority ones in Q6001.

All agents are member of both queues.

The problem is whenever there's a high priority call ringing on an agent
(the agent not answer the call), low priority calls not routed to any idle
agents. They are blocked.
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 (0091097) garychen (reporter) - 2008-08-05 10:14
 http://bugs.digium.com/view.php?id=13220#c91097 
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The only high priority call is already ringing (get serviced?), but the
agent does not pick it up.

There're still other queue members ready and idle, the low priority call
should be routed at this moment. The problem is, other agents only see it
after the ringing high priority call be answered. 

Issue History 
Date Modified    Username       Field                    Change               
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2008-08-05 10:14 garychen       Note Added: 0091097                          
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