[asterisk-bugs] [Asterisk 0010568]: Announce from queue does not seem to work.

noreply at bugs.digium.com noreply at bugs.digium.com
Fri Sep 21 01:16:15 CDT 2007


A NOTE has been added to this issue. 
====================================================================== 
http://bugs.digium.com/view.php?id=10568 
====================================================================== 
Reported By:                paulh
Assigned To:                putnopvut
====================================================================== 
Project:                    Asterisk
Issue ID:                   10568
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.11  
SVN Branch (only for SVN checkouts, not tarball releases): N/A  
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
====================================================================== 
Date Submitted:             08-27-2007 01:18 CDT
Last Modified:              09-21-2007 01:16 CDT
====================================================================== 
Summary:                    Announce from queue does not seem to work.
Description: 
Centos 4.5, Asterisk will not play any annouce messages, even when using
the 'A' option of the Dial command.
Also we get silence when the phone is ringing but we forced it to play
music via the 'm' option with the Dial command.
====================================================================== 

---------------------------------------------------------------------- 
 paulh - 09-21-07 01:16  
---------------------------------------------------------------------- 
CLI readout:

-- Executing [61390184859 at incoming:1] Goto("SIP/203.160.8.74-b760ff78",
"inbound|s|1") in new stack
    -- Goto (inbound,s,1)
    -- Executing [s at inbound:1] Answer("SIP/203.160.8.74-b760ff78", "")
in new stack
    -- Executing [s at inbound:2] Set("SIP/203.160.8.74-b760ff78",
"override=1") in new stack
    -- Executing [s at inbound:3] GotoIf("SIP/203.160.8.74-b760ff78",
"1?8:7") in new stack
    -- Goto (inbound,s,8)
    -- Executing [s at inbound:8] BackGround("SIP/203.160.8.74-b760ff78",
"welcomeone") in new stack
    -- <SIP/203.160.8.74-b760ff78> Playing 'welcomeone' (language 'en')
[Sep 21 15:36:54] NOTICE[1304]: rtp.c:783 process_rfc3389: Comfort noise
support incomplete in Asterisk (RFC 3389). Please turn off on client if
possible. Client IP: 203.160.8.74
  == CDR updated on SIP/203.160.8.74-b760ff78
    -- Executing [7 at inbound:1] Goto("SIP/203.160.8.74-b760ff78", "sales|
s|1") in new stack
    -- Goto (sales,s,1)
    -- Executing [s at sales:1] Set("SIP/203.160.8.74-b760ff78",
"CALLERID(name)=Sales") in new stack
    -- Executing [s at sales:2] Set("SIP/203.160.8.74-b760ff78",
"SPYGROUP=cs") in new stack
    -- Executing [s at sales:3] Queue("SIP/203.160.8.74-b760ff78", "sales|
t|") in new stack
    -- Started music on hold, class 'default', on
SIP/203.160.8.74-b760ff78
    -- Stopped music on hold on SIP/203.160.8.74-b760ff78
    -- <SIP/203.160.8.74-b760ff78> Playing 'queue-youarenext' (language
'en')
    -- Told SIP/203.160.8.74-b760ff78 in sales their queue position
(which was 1)
    -- <SIP/203.160.8.74-b760ff78> Playing 'queue-thankyou' (language
'en')
    -- Started music on hold, class 'default', on
SIP/203.160.8.74-b760ff78
    -- outgoing agentcall, to agent '101', on
'Local/201 at agentexten-d6c6,1'
    -- Executing [201 at agentexten:1]
Answer("Local/201 at agentexten-d6c6,2", "") in new stack
    -- Agent/101 answered SIP/203.160.8.74-b760ff78
    -- Executing [201 at agentexten:2] Dial("Local/201 at agentexten-d6c6,2",
"SIP/201||m") in new stack
    -- Called 201
    -- Started music on hold, class 'default', on
Local/201 at agentexten-d6c6,2
    -- <Agent/101> Playing 'queue-sales' (language 'en')
[Sep 21 15:37:05] WARNING[1304]: file.c:1089 waitstream_core: Unexpected
control subclass '14'
    -- SIP/201-08ef9018 is ringing
    -- SIP/201-08ef9018 is ringing
    -- Stopped music on hold on SIP/203.160.8.74-b760ff78
    -- SIP/201-08ef9018 is ringing
    -- SIP/201-08ef9018 is ringing
    -- SIP/201-08ef9018 answered Local/201 at agentexten-d6c6,2
    -- Stopped music on hold on Local/201 at agentexten-d6c6,2
  == Spawn extension (agentexten, 201, 2) exited non-zero on
'Local/201 at agentexten-d6c6,2'
  == Spawn extension (sales, s, 3) exited non-zero on
'SIP/203.160.8.74-b760ff78'
instrapbx*CLI> 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
09-21-07 01:16  paulh          Note Added: 0070888                          
======================================================================




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