[asterisk-bugs] [Asterisk 0009777]: [patch] Wrapuptime persistent in a multiple queues with shared members enviroment.

noreply at bugs.digium.com noreply at bugs.digium.com
Fri Sep 14 10:07:10 CDT 2007


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=9777 
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Reported By:                eliel
Assigned To:                bweschke
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Project:                    Asterisk
Issue ID:                   9777
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   feature
Priority:                   normal
Status:                     assigned
Asterisk Version:            SVN 
SVN Branch (only for SVN checkouts, not tarball releases):  trunk 
SVN Revision (number only!): 65499 
Disclaimer on File?:        Yes 
Request Review:              
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Date Submitted:             05-22-2007 13:28 CDT
Last Modified:              09-14-2007 10:07 CDT
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Summary:                    [patch] Wrapuptime persistent in a multiple queues
with shared members enviroment.
Description: 
Suppose we have a member (tom) logged in more than one queue (queue1 and
queue2).
tom received a call from queue1 with wrapuptime (5 minutes).
This is because tom needs 5 minutes of work before receiving the next
call, but after a minute tom receives another call from queue2 because
queue2 knows nothing about queue1 wrapuptime (lastcall time). 
To solve this issue we implement a feature called shared_lastcall, and we
copy the lastcall timer to all the members (with the same interface) on the
other queues.
This can be enabled by configuration: 
queue.conf

[general]
shared_lastcall = yes|no

With this option enabled (not by default), queue2 will wait until queue1
wrapuptime expires.

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---------------------------------------------------------------------- 
 eliel - 09-14-07 10:07  
---------------------------------------------------------------------- 
I took the time to test the new patch and it seems to be working fine. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
09-14-07 10:07  eliel          Note Added: 0070536                          
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