[asterisk-bugs] [Asterisk 0006650]: [patch][post 1.4] One-touch pause/unpause for agents (big efficiency gain).

noreply at bugs.digium.com noreply at bugs.digium.com
Sat Sep 8 05:38:02 CDT 2007


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=6650 
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Reported By:                kebl0155
Assigned To:                
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Project:                    Asterisk
Issue ID:                   6650
Category:                   Channels/chan_agent
Reproducibility:            N/A
Severity:                   feature
Priority:                   normal
Status:                     feedback
Asterisk Version:           SVN 
SVN Branch (only for SVN checkouts, not tarball releases): trunk 
SVN Revision (number only!): 34522 
Disclaimer on File?:        Yes 
Request Review:              
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Date Submitted:             03-04-2006 06:02 CST
Last Modified:              09-08-2007 05:38 CDT
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Summary:                    [patch][post 1.4] One-touch pause/unpause for agents
(big efficiency gain).
Description: 
Hello,

I've installed Asterisk for a very busy call centre, and have migrated
them to the Asterisk ACD.  In order to provide the functionality required,
I had to patch chan_agent.c

As it's had a huge and positive impact on their performance, I thought I
should share this immediately with the community.

My apologies if this is a feature request, rather than a minor bug - for
this customer it was critical (i.e. no sale without it!).
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Relationships       ID      Summary
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has duplicate       0006649 One-touch pause/unpause for agents (big...
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---------------------------------------------------------------------- 
 mvanbaak - 09-08-07 05:38  
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How about this week ?
Any progress ? 

Issue History 
Date Modified   Username       Field                    Change               
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09-08-07 05:38  mvanbaak       Note Added: 0070157                          
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