[asterisk-bugs] [Asterisk 0008738]: [patch] Allow a reason to be specified when pausing an agent.

noreply at bugs.digium.com noreply at bugs.digium.com
Fri Sep 7 10:07:34 CDT 2007


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=8738 
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Reported By:                rgollent
Assigned To:                
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Project:                    Asterisk
Issue ID:                   8738
Category:                   Applications/app_queue
Reproducibility:            N/A
Severity:                   feature
Priority:                   normal
Status:                     ready for testing
Asterisk Version:            SVN 
SVN Branch (only for SVN checkouts, not tarball releases):  trunk 
SVN Revision (number only!): 60622 
Disclaimer on File?:        Yes 
Request Review:              
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Date Submitted:             01-05-2007 12:47 CST
Last Modified:              09-07-2007 10:07 CDT
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Summary:                    [patch] Allow a reason to be specified when pausing
an agent.
Description: 
This patch adds an extra parameter to the manager command/event for
QueueMemberPaused. This allows you to specify a reason for the pause, and
echoes it in the subsequent manager events. Useful for tracking what your
agents are spending time paused on.
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Relationships       ID      Summary
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has duplicate       0008737 Allow a reason to be specified when pau...
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---------------------------------------------------------------------- 
 rgollent - 09-07-07 10:07  
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Also note it's not just being used for logging, the pause reason's also
reported in the QueueMemberPaused manager event if given, so it's pertinent
to anyone using the manager for live queue monitoring as well. 

Issue History 
Date Modified   Username       Field                    Change               
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09-07-07 10:07  rgollent       Note Added: 0070103                          
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