[asterisk-bugs] [Asterisk 0010818]: Hinting not working reliably

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=10818 
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Reported By:                dlynes
Assigned To:                
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Project:                    Asterisk
Issue ID:                   10818
Category:                   PBX/General
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.11  
SVN Branch (only for SVN checkouts, not tarball releases): N/A  
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             09-24-2007 11:24 CDT
Last Modified:              10-17-2007 07:28 CDT
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Summary:                    Hinting not working reliably
Description: 
We are using Aastra 9133i's for most desk phones, and an Aastra 57i with a
560M sidecar module for the blf monitoring.

What we have been finding is that the BLF monitoring is not working
reliably.  Often times a subscription might take up to eight hours to start
showing up as a watcher in Asterisk (as was the case for monitoring zaptel
channels).  Other hints (about 10% of our hints) show up as idle when
they're busy (and they're consistent with that), and the rest seem to work
normal.  Hints registered for parked lines will not show up as watchers,
period.
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---------------------------------------------------------------------- 
 russell - 10-17-07 07:28  
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If you see "Watchers: 0", also check the output of "sip show subscriptions.
 If the subscriptions are not there, then the most likely thing is that the
phone is not configured properly, as it did not subscribe to the extension
state.  You can verify it further using wireshark or the SIP debug output
in Asterisk to see if the phone attempts to subscribe to the extensions you
think it should. 

Issue History 
Date Modified   Username       Field                    Change               
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10-17-07 07:28  russell        Note Added: 0072143                          
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