[asterisk-bugs] [Asterisk 0011095]: asterisk releases progressively breaking queues

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
====================================================================== 
http://bugs.digium.com/view.php?id=11095 
====================================================================== 
Reported By:                kratzers
Assigned To:                putnopvut
====================================================================== 
Project:                    Asterisk
Issue ID:                   11095
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.13  
SVN Branch (only for SVN checkouts, not tarball releases): N/A  
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
====================================================================== 
Date Submitted:             10-26-2007 11:47 CDT
Last Modified:              11-04-2007 08:47 CST
====================================================================== 
Summary:                    asterisk releases progressively breaking queues
Description: 
In Asterisk 1.4.13:
- MoH only plays between attempts to dial agents
- DTMF detection does not work at all for queued calls
- when a queued caller hangs up, a phantom call bounces around the queue
until an agent answers; the call is then destroyed

In Asterisk 1.4.11
- MoH same as above
- DTMF detection only works between attempts to dial agents
-- one DTMF digit causes the destination channel to be hung up
-- if a second digit is sent/received before another agent is tried, the
second digit is matched against the dialplan in the queue's context which
is what should happen with the first digit sent

In Asterisk 1.4.9
- DTMF same as above

In Asterisk 1.4.8
- None of the above issues exist in this release
====================================================================== 

---------------------------------------------------------------------- 
 dimas - 11-04-07 08:47  
---------------------------------------------------------------------- 
tdavis,
so you want caller to hear MoH until he has 1st position in the queue and
then he start hearing ringing? I'm not sure this is achievable. And also it
would be really strange. What happens if agent does not answer his phone?
The caller who just heard ringing will be hearing MoH again before directed
to another ageng? Yeah, pretty "intuitive".

Repeating myself - Ringing just indicates ringing, not producing any
sounds. Probably a lot depends on channel driver. You are not saying
anything about what channels you receive cals on - Zap/SIP/something else.
For example, when I call using SIP softphone (ZoIPer), Ringing after Answer
NEVER ring the phone no matter - did I Playback(beep) or not.

However I still do not understand how your problem is related to this
specific issue - I see nothing in common... 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
11-04-07 08:47  dimas          Note Added: 0073059                          
======================================================================