[asterisk-bugs] [Asterisk 0011095]: asterisk releases progressively breaking queues

noreply at bugs.digium.com noreply at bugs.digium.com
Thu Nov 1 12:30:15 CDT 2007


A NOTE has been added to this issue. 
====================================================================== 
http://bugs.digium.com/view.php?id=11095 
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Reported By:                kratzers
Assigned To:                putnopvut
====================================================================== 
Project:                    Asterisk
Issue ID:                   11095
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.13  
SVN Branch (only for SVN checkouts, not tarball releases): N/A  
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
====================================================================== 
Date Submitted:             10-26-2007 11:47 CDT
Last Modified:              11-01-2007 12:30 CDT
====================================================================== 
Summary:                    asterisk releases progressively breaking queues
Description: 
In Asterisk 1.4.13:
- MoH only plays between attempts to dial agents
- DTMF detection does not work at all for queued calls
- when a queued caller hangs up, a phantom call bounces around the queue
until an agent answers; the call is then destroyed

In Asterisk 1.4.11
- MoH same as above
- DTMF detection only works between attempts to dial agents
-- one DTMF digit causes the destination channel to be hung up
-- if a second digit is sent/received before another agent is tried, the
second digit is matched against the dialplan in the queue's context which
is what should happen with the first digit sent

In Asterisk 1.4.9
- DTMF same as above

In Asterisk 1.4.8
- None of the above issues exist in this release
====================================================================== 

---------------------------------------------------------------------- 
 blitzrage - 11-01-07 12:30  
---------------------------------------------------------------------- 
OK, I've been trying to reproduce this issue for the last hour, and
everything works perfectly fine for me.

Fresh install of CentOS 5 with updates.

Tried both 1.4.13 and latest 1.4 branch from SVN.

* MoH works constantly for me when agents are attempting to be rung
(whether the phone is ringing or not)

* Tried putting one and both of the phones on DND -- call is rejected with
a 486 Busy Here, and the Queue() keeps trying, but MoH exists the whole
time

* At any point in time I'm able to press # or 9 to get the "pound" or
"nine" audio file

* I tried unplugging the phones from the network and then calling the
Queue() before the phones were deemed to be unregistered -- no ill effects

* I tried calling the Queue() after the phones were deemed to no longer be
reg'd -- still no ill effects

* I never saw a phantom call bouncing around at all. 'show channels' and
'sip show channels' confirmed this -- no channels were up



You might want to try reproducing this on a fresh install of CentOS 5 on
another box and maybe giving the developers access to the box, because no
matter what I do, with the information you have provided, I have been
unable to reproduce any of the issues listed in this bug. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
11-01-07 12:30  blitzrage      Note Added: 0072902                          
======================================================================




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