[Asterisk-bugs] [Asterisk 0009380]: all queues disappeared

[noreply at bugs.diguim.com]

email_notification_title_for_action_bugnote_submitted 
====================================================================== 
http://bugs.digium.com/view.php?id=9380 
====================================================================== 
Reported By:                ppyy
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   9380
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:            1.2.15 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        No 
====================================================================== 
Date Submitted:             03-26-2007 09:05 CDT
Last Modified:              06-29-2007 06:00 CDT
====================================================================== 
Summary:                    all queues  disappeared
Description: 
our call center was blocked several times these days. we can't find any
queues when we use "show queues", and reload also don't get back the
queues. we must restart the asterisk.
====================================================================== 

---------------------------------------------------------------------- 
 kwakwaversal - 06-29-07 06:00  
---------------------------------------------------------------------- 
Ok, I managed to repeat this bug and repeatedly lock the queues.

I wrote a script which sent 13 calls over IAX2 to our overflow call
centre.  The overflow call centre is running * 1.4.5 and zaptel 1.4.3 for
our two E1 PRI's.

When everything was loaded normally, every time I sent over the calls it
crashed the queue.

When I unloaded zap and sent the calls over it was stable and the queue
was fine.

The call centre used to run asterisk 1.4.4 and the same problem happened
which is why we upgraded to 1.4.5, after still encountering the same
problem I took the call centre down so I could debug it "properly".

I do apologise for my lack of information to debug this, if someone could
be so kind as to tell me how to get useful logs to help the project I will
do it (but will need to be quick because I have to bring it back up again
VERY soon). I took a look at the full log I've created and nothing stands
out about a possible problem. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
06-29-07 06:00  kwakwaversal   Note Added: 0065894                          
======================================================================