[Asterisk-bugs] [Asterisk 0010008]: Queue member gets called when user hangs up during periodic announcement

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=10008 
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Reported By:                dimas
Assigned To:                
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Project:                    Asterisk
Issue ID:                   10008
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     new
Asterisk Version:            SVN 
SVN Branch (only for SVN checkouts, not tarball releases):  1.4  
SVN Revision (number only!): 69845 
Disclaimer on File?:        No 
Request Review:              
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Date Submitted:             06-19-2007 07:30 CDT
Last Modified:              07-18-2007 11:01 CDT
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Summary:                    Queue member gets called when user hangs up during
periodic announcement
Description: 
When user hangs up while listening to queue's periodic announcement,
Asterisk starts ringing the member's phone for a short period of time right
after hangup.

To reproduce create a queue with single member and 
periodic-announce-frequency=10

1. Put user on a queue, user hears MOH
2. member's softphone (X-Lite 3.0) starts ringing
3. Wait about 8 seconds
4. Member clicks "hangup" on the softphone reporting UNAVAIL to asterisk.
Asterisk does not start calling member immediately (I beliebe this is
because default retry = 5)
5. user still hears MOH
6. Asterisk starts playing announce to the user. While user hears
announce, member's phone does not ring
7. User hangs up durng the announcement
8. Members softphone immediately start ringing for very short time (about
half a second)

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---------------------------------------------------------------------- 
 putnopvut - 07-18-07 11:01  
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I've given the patch a look-over and have tested it through and through.
There seems to be a problem right now, but it isn't obvious yet why it's
happening.

The problem occurs if periodic announcement is configured. If a caller
presses a valid DTMF to go to a particular dialplan context while the
periodic announcement is playing, then instead of exiting the queue and
being sent to that context, the caller hears silence until the next
periodic announcement gets played. The problem does not occur if an invalid
DTMF is pressed.

I'll be looking into this to see if I can fix it, but if you come up with
a fix in the mean time, feel free to post it. 

Issue History 
Date Modified   Username       Field                    Change               
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07-18-07 11:01  putnopvut      Note Added: 0067522                          
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