[Asterisk-bugs] [Asterisk 0010165]: Sometimes my SIP extension gets on Hold

noreply at bugs.digium.com noreply at bugs.digium.com
Tue Jul 10 12:43:23 CDT 2007


A NOTE has been added to this issue. 
====================================================================== 
http://bugs.digium.com/view.php?id=10165 
====================================================================== 
Reported By:                elandivar
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   10165
Category:                   General
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.6 
SVN Branch (only for SVN checkouts, not tarball releases): N/A  
SVN Revision (number only!):  
Disclaimer on File?:        No 
Request Review:              
====================================================================== 
Date Submitted:             07-10-2007 02:00 CDT
Last Modified:              07-10-2007 12:43 CDT
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Summary:                    Sometimes my SIP extension gets on Hold
Description: 
My phone is an ATCOM AT530 but it happens in a CISCO and in my softphones
too. All configured with SIP. The phone can place calls but it can not
receive calls. I used asterisk 1.4.5 and updated the version to 1.4.6 but
the problem persists.

I did a "core show hints" and the output shows me that my phone in on Hold
state but it's hung and not in use. This problem happens every hour.

The problem gets solved when I type "restart when convenient".

I'll try to test with the 1.4.7 tonight and I'll try to get more
information to track this problem.
====================================================================== 

---------------------------------------------------------------------- 
 elandivar - 07-10-07 12:43  
---------------------------------------------------------------------- 
Ok, i got more info.

I think i have found a reproducible scenario:

Phone A -> ATCOM-530
Phone B -> CISCO 7960
Phone B -> GENERIC (dont know the model)

A calls B, then B transfer the call (atended transfer) to C.

After the call the phone A looks on "Hold" but is not in use. The status
is wrong. So, i can not call A anymore. Please look the CLI output:

elastix*CLI> core show hints
    -= Registered Asterisk Dial Plan Hints =-
                    801 at ext-local           : IAX2/801             
State:Idle            Watchers  0
                    601 at ext-local           : SIP/601              
State:Idle            Watchers  0
                    510 at ext-local           : IAX2/510             
State:Idle            Watchers  0
                    507 at ext-local           : SIP/507              
State:Unavailable     Watchers  0
                    502 at ext-local           : SIP/502              
State:Idle            Watchers  0
                    501 at ext-local           : SIP/501              
State:Idle            Watchers  0
                    405 at ext-local           : SIP/405              
State:Idle            Watchers  0
                    404 at ext-local           : SIP/404              
State:Idle            Watchers  0
                    403 at ext-local           : SIP/403              
State:Idle            Watchers  0
                    402 at ext-local           : IAX2/402             
State:Idle            Watchers  0
                    218 at ext-local           : SIP/218              
State:Idle            Watchers  0
                    216 at ext-local           : SIP/216              
State:Idle            Watchers  0
                    215 at ext-local           : SIP/215              
State:Idle            Watchers  0
                    213 at ext-local           : SIP/213              
State:Idle            Watchers  0
                   212 at ext-local           : SIP/212              
State:Hold            Watchers  0
                    203 at ext-local           : SIP/203              
State:Idle            Watchers  0
                    202 at ext-local           : SIP/202              
State:Idle            Watchers  0
                    201 at ext-local           : SIP/201              
State:Idle            Watchers  0

I have attached the output of the log file with SIP debug enabled and
verbosity level 9. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
07-10-07 12:43  elandivar      Note Added: 0067078                          
======================================================================




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