[asterisk-bugs] [Asterisk 0011600]: Voicemail cuts off at 60 seconds regardless of config settings

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
====================================================================== 
http://bugs.digium.com/view.php?id=11600 
====================================================================== 
Reported By:                arcivanov
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   11600
Category:                   Applications/app_voicemail
Reproducibility:            always
Severity:                   block
Priority:                   normal
Status:                     feedback
Asterisk Version:            SVN 
SVN Branch (only for SVN checkouts, not tarball releases):  1.4  
SVN Revision (number only!): 93925 
Disclaimer on File?:        N/A 
Request Review:              
====================================================================== 
Date Submitted:             12-19-2007 09:29 CST
Last Modified:              12-22-2007 18:07 CST
====================================================================== 
Summary:                    Voicemail cuts off at 60 seconds regardless of
config settings
Description: 
Voicemail cuts off at 60 seconds regardless of voicemail.conf setting.
Attached is the file exactly 1:00 min long cutting off. Source of the call
doesn't matter.
====================================================================== 

---------------------------------------------------------------------- 
 arcivanov - 12-22-07 18:07  
---------------------------------------------------------------------- 
Attached are requested log files containing the results of three tests.

Test 1 (full_voicemail.txt): Call Voicepulse Connect number A from mobile
B, do not pick up, get connected to voicemail.

Test 1 result: Reached voicemail, cutoff at exactly 60 seconds.

Test 2 (full_voice): Call Voicepulse Connect number A from mobile B, pick
up, talk.

Test 2 result: Talked for 120 seconds with no problems. Hangup.

Test 3 (logs not included): Call Telphin number C from SkypeOut, do not
pick up, get connected to voicemail.

Test 3 result: Reached voicemail, left voicemail over 3 minutes long.
Hangup.

Conclusion: Looks like Voicepulse Connect-specific problem while recording
voicemail: no keep-alives/pings/pongs are sent back? Voicepulse thinks *
dropped the connection?

Logs: Files have been cleaned up: nonces, usernames, phone numbers
removed. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
12-22-07 18:07  arcivanov      Note Added: 0075856                          
======================================================================