[asterisk-bugs] [Asterisk 0011603]: Queue and Transfer using Local channel

noreply at bugs.digium.com noreply at bugs.digium.com
Wed Dec 19 14:33:02 CST 2007


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=11603 
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Reported By:                acidv
Assigned To:                
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Project:                    Asterisk
Issue ID:                   11603
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.15  
SVN Branch (only for SVN checkouts, not tarball releases): N/A  
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             12-19-2007 12:18 CST
Last Modified:              12-19-2007 14:33 CST
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Summary:                    Queue and Transfer using Local channel
Description: 
I have setup Queue with some agents using SIP phones. I use Local channel
with /n option.

If an agent transfers an answered ACD call to another extension the
original agent remains in use and cannot receive any more ACD calls until
the transferred call is torn down.

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---------------------------------------------------------------------- 
 file - 12-19-07 14:33  
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The issue is that if you use /n the Local channel still sticks around, so
when you perform a transfer you aren't actually transferring the caller,
you are transferring the Local channel... which still sticks around. 

Issue History 
Date Modified   Username       Field                    Change               
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12-19-07 14:33  file           Note Added: 0075740                          
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