[asterisk-bugs] [Asterisk-GUI 0010583]: calling queues

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=10583 
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Reported By:                gmalsack
Assigned To:                bkruse
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Project:                    Asterisk-GUI
Issue ID:                   10583
Category:                   General
Reproducibility:            always
Severity:                   tweak
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.11  
SVN Branch (only for SVN checkouts, not tarball releases): N/A  
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             08-28-2007 12:52 CDT
Last Modified:              08-28-2007 21:52 CDT
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Summary:                    calling queues
Description: 
Hello,

I have downloaded and installed asterisk-gui, I then created a calling
queue as http://bugs.digium.com/view.php?id=800. The queue created ok and works
fine, however, polycom sip
phones drop out of the queue after exactly 60 seconds. I searched for this
problem in the asterisk project and found the answer to be that an answer
directive is needed prior to the queue directive in order for the phones to
determine the call was accepted and to stay on the line. I modified my
dialplan manually as such:

before:
exten => 800,1,queue($exten)

after:
exten => 800,1,answer()
exten => 800,2,queue($exten)

Problem resolved.
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---------------------------------------------------------------------- 
 gmalsack - 08-28-07 21:52  
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bkruse,

I am happy to assist, however I am an extremely novice developer, and have
not applied a patch before. Can you please provide some basic instruction
so I can apply the patch and test this for you?

Thanks,
Gregory Malsack 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
08-28-07 21:52  gmalsack       Note Added: 0069588                          
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