[asterisk-bugs] [Asterisk 0010452]: Unavailable and Busy messages are deleted.

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=10452 
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Reported By:                bcnit
Assigned To:                
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Project:                    Asterisk
Issue ID:                   10452
Category:                   Applications/app_voicemail
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.10  
SVN Branch (only for SVN checkouts, not tarball releases): N/A  
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             08-14-2007 17:59 CDT
Last Modified:              08-15-2007 13:32 CDT
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Summary:                    Unavailable and Busy messages are deleted.
Description: 
Voicemail(user at context,su) causes
/var/spool/asterisk/voicemail/context/user/unavail.gsm (or WAV/wav) to be
played once and then deleted. Subsequent calls to
Voicemail(user at context,su) then just play Alison's standard voicemail
greeting.

A strange warning message is also displayed when VM recording is
complete.

The process seems to be (in the following, 'unavail' and 'busy' are
interchangeable:

1 - Call to Voicemail(user at context,su) is issued
2 - Directory /var/spool/asterisk/voicemail/context/user/unavail is
created (with no content)
3 - Empty file /var/spool/asterisk/voicemail/context/user/unavail.txt is
created.
4 - /var/spool/asterisk/voicemail/context/user/unavail.gsm (or WAV/wav) is
played.
5 - /var/spool/asterisk/voicemail/context/user/unavail.* is deleted.
6 - Voicemail is recorded as:

    -- Recording the message
    -- x=0, open writing: 
/var/spool/asterisk/voicemail/context/user/tmp/qMXbOo format: wav49,
0x9aadac8
    -- x=1, open writing: 
/var/spool/asterisk/voicemail/context/user/tmp/qMXbOo format: gsm,
0x9a841b8
    -- x=2, open writing: 
/var/spool/asterisk/voicemail/context/user/tmp/qMXbOo format: wav,
0x9f34ac0

7 - The warning message similar to:

[Aug 15 00:00:36] WARNING[24341]: app_voicemail.c:1629 base_encode: Failed
to open log file:
/var/spool/asterisk/voicemail/context/user/tmp/UdrEnJ.WAV: No such file or
directory

is given (note that the filename in (7) is different to the one in (6).

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---------------------------------------------------------------------- 
 putnopvut - 08-15-07 13:32  
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The warning about base_encode failing to open the file is most likely due
to the fact that you have enabled the volgain option for voicemail but do
not have sox installed on your system. If you don't have sox installed,
then install it and see if that warning still appears.

As far as I can tell, that shouldn't have any bearing on your disappearing
greetings, but it will at least get rid of the warning you're seeing. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
08-15-07 13:32  putnopvut      Note Added: 0068884                          
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