[asterisk-bugs] [Asterisk 0010369]: A rejection of an incoming call to a dynamic queue member causes the caller in the queue to be dropped

[noreply at bugs.digium.com]

The following issue has been RESOLVED. 
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http://bugs.digium.com/view.php?id=10369 
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Reported By:                blitzrage
Assigned To:                putnopvut
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Project:                    Asterisk
Issue ID:                   10369
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     resolved
Asterisk Version:           1.4.9  
SVN Branch (only for SVN checkouts, not tarball releases): N/A  
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
Resolution:                 no change required
Fixed in Version:           
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Date Submitted:             08-02-2007 11:23 CDT
Last Modified:              08-03-2007 09:18 CDT
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Summary:                    A rejection of an incoming call to a dynamic queue
member causes the caller in the queue to be dropped
Description: 
When the Queue() application distributes a caller from a queue to a dynamic
queue member, with the timeoutrestart=yes (or set to 'no'), then when a
call is rejected by the queue member with the reject button on the Polycom,
a 603 Declined is sent back and the caller is hung up on.

I am using dynamic queue members from realtime, along with dynamic queues
(also from realtime).

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---------------------------------------------------------------------- 
 file - 08-03-07 09:18  
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This is a configuration issue. You are answering the call in
queue_member_delivery so app_queue considers the agent as having answered.
Remove the Answer() and it will work as advertised. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
08-03-07 09:18  file           Status                   assigned => resolved
08-03-07 09:18  file           Resolution               open => no change
required
08-03-07 09:18  file           Note Added: 0068364                          
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