[Asterisk-bsd] noticing the sip user

[Tim St. Pierre]

Yes there is!

Here's what you do:

In your dialplan, set a variable each menu that describes the location.

When the caller gets to the call handler, use the A() option with Dial to play 
an announcement.  Substitute the variable into the filename, and the system 
will play the file with that name.  You would need to record an audio 
announcement file for each marker you put in the IVR.

There is a similar option in the Queue application if you are using call 
Queues.

-Tim

On Wednesday 22 August 2007 05:31, Kollár Csaba wrote:
> Hello!
>
> I have an asterisk server, and it is used for ivr. If a user wants to talk
> with a real person, he type <something> then the ivr calls the "call
> handler" on sip. This works fine, but i need to tell the "call handler"
> where was the user in the ivr menu, i mean, for example the user was
> listening technical information and he wants a call handler, or billing
> information etc... So is it possible to send a msg to the call handler,
> before he/she answers the call, to inform him/her where was the user in the
> ivr menu J Sorry for repeating myself.
>
> Or to overwrite the zapata.conf callerid option to the menu position,
> somehow?
>
> Thank you forwardly!
>
> --
> Sincerely,
>
>   Kollár Csaba

-- 
Tim St. Pierre

IP telephony specialist
sip://5101@communicatefreely.net
Toronto: 647 722 6930
Toll-Free 1 888 488 6940
tim at communicatefreely.net
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