<div dir="ltr">Hi,<div><br></div><div>We've had this already a few times… its not an easy one!<br><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><div>--</div><div><br></div><div>Regards,</div><div><br></div>
<div>Rick Orford</div><div><br></div><div><div>ComCanada Communications Inc.<br><a href="http://www.comcanada.ca/" style="color:rgb(0,101,204)" target="_blank">www.comcanada.ca</a><br>Tel: <a title="Call Now" style="color:rgb(0,101,204)">(604) 998-4500</a><a title="Call Now" style="color:rgb(61,133,198)"> </a><u><font color="#000000">x6008</font></u><br>
</div></div>Fax: (604) 998-4501<br><br></div></div>
<br><br><div class="gmail_quote">On Wed, Jun 4, 2014 at 9:41 AM, Peter Beckman <span dir="ltr"><<a href="mailto:beckman@angryox.com" target="_blank">beckman@angryox.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
So one of my carriers today informed me that they had disconnected one of<br>
my DIDs. They got a letter from the "Canadian Anti-Fraud Centre" that said<br>
that someone complained about a call they received from that DID and that<br>
they should disconnect it.<br>
<br>
Here's the letter.<br>
<br>
"Good morning,<br>
<br>
Please find below telephone number(s) that have been reported to the<br>
Canadian Anti-Fraud Centre (CAFC) The CAFC is a police run centre that<br>
collects complaint information with regard to fraud. The CAFC is<br>
working with numerous telephone service providers to advise when<br>
suspected fraudsters are using their company to facilitate a criminal<br>
offence - fraud. It is important to note that it is a Criminal Offence<br>
contrary to Section 140 of the Criminal Code of Canada to make a false<br>
complaint to the police.<br>
<br>
The attached information provides your company notice that the<br>
telephone number(s) is subject of a fraud report. It is being provided<br>
to your company as our report indicates it is being used for unlawful<br>
purposes and as such may be in contravention of your terms of services.<br>
We are asking that if you deem it is being used for an unlawful purpose<br>
(fraudulent activity) that consideration be made to terminate the<br>
number.<br>
<br>
This information is being supplied to your company and is intended<br>
solely for the addressee. It is not to Be Reclassified, Copied,<br>
Reproduced, Used in Whole or Part or Further Disseminated, Without the<br>
Consent of the Originator.<br>
<br>
CAFC - [Some six digit number] [Carrier Name] [DID In question]<br>
<br>
Fraud Analyst / Analyste de fraude<br>
Canadian Anti-Fraud Centre / Le centre antifraude du Canada<br>
Royal Canadian Mounted Police / Gendarmerie royale du Canada<br>
<br>
Fraud…Recognize It…Report It… Stop It<br>
<br>
This email and any attachment it includes is subject to third party<br>
rule. It is not to Be Reclassified, Copied, Reproduced, Used in Whole<br>
or Part or Further Disseminated, Without the Consent of the<br>
Originator."<br>
<br>
First off, the CAFC used to be called "PhoneBusters"[1] and was started by<br>
a citizen, Barry Elliott, in January 1993[2]. They don't do investigations,<br>
just accept complaints[3].<br>
<br>
Additionally, they don't even include the complaint, just that someone<br>
complained. Is getting someone's phone service turned off as easy as a<br>
single complaint to the CAFC and the telecom carriers bend over?!?<br>
<br>
As a US-based carrier, unless I get a judge-signed subpoena and verify it<br>
with my legal representative, I don't do anything. I don't even attempt to<br>
judge what my customers are doing with their phone numbers, because if I do<br>
for just one call or one customer I open my business to legal liability for<br>
EVERY CALL and EVERY CUSTOMER.<br>
<br>
According to the Telecommunications Act of Canada[4]:<br>
<br>
* Except where the Commission approves otherwise, a Canadian carrier shall<br>
not control the content or influence the meaning or purpose of<br>
telecommunications carried by it for the public.<br>
<br>
* No Canadian carrier shall, in relation to the provision of a<br>
telecommunications service or the charging of a rate for it, unjustly<br>
discriminate or give an undue or unreasonable preference toward any<br>
person, including itself, or subject any person to an undue or<br>
unreasonable disadvantage.<br>
<br>
Has anyone else had their carrier shut off DIDs based on a non-verified<br>
consumer complaint? `<br>
<br>
[1] <a href="http://en.wikipedia.org/wiki/Canadian_Anti-Fraud_Centre" target="_blank">http://en.wikipedia.org/wiki/<u></u>Canadian_Anti-Fraud_Centre</a><br>
[2] <a href="http://www.antifraudcentre-centreantifraude.ca/english/cafc_aboutus.html" target="_blank">http://www.antifraudcentre-<u></u>centreantifraude.ca/english/<u></u>cafc_aboutus.html</a><br>
[3] <a href="http://www.antifraudcentre-centreantifraude.ca/english/stopit_faq.html#investigate" target="_blank">http://www.antifraudcentre-<u></u>centreantifraude.ca/english/<u></u>stopit_faq.html#investigate</a><br>
[4] <a href="http://www.canlii.org/en/ca/laws/stat/sc-1993-c-38/latest/sc-1993-c-38.html" target="_blank">http://www.canlii.org/en/ca/<u></u>laws/stat/sc-1993-c-38/latest/<u></u>sc-1993-c-38.html</a><br>
<br>
------------------------------<u></u>------------------------------<u></u>---------------<br>
Peter Beckman Internet Guy<br>
<a href="mailto:beckman@angryox.com" target="_blank">beckman@angryox.com</a> <a href="http://www.angryox.com/" target="_blank">http://www.angryox.com/</a><br>
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