Wowww Steve !! You have so much time in hand to spread all this hatred. Good luck !!<div><br></div><div>While on the other hand we at Didx.net keep our self busy making improvements and changes that will and could make our customers happy.</div>
<div><br></div><div>Thank you for this caustic criticism, it just makes us more firmer with our attitude and mission towards bring about positive changes.<br><br><div class="gmail_quote">On Fri, Nov 5, 2010 at 10:15 AM, Steve Totaro <span dir="ltr"><<a href="mailto:stotaro@asteriskhelpdesk.com">stotaro@asteriskhelpdesk.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div><div></div><div class="h5">On Thu, Nov 4, 2010 at 11:26 PM, Nauman Ibrahim <<a href="mailto:nauman@didx.net">nauman@didx.net</a>> wrote:<br>
> All the trash talking and debate about DIDX on the Asterisk-Biz list has<br>
> resulted in a few dozen new sign ups on DIDX today. We are working hard,<br>
> smart, and fast as we can to help these new voip companies. Thanks so much<br>
> to the Asterisk-Biz list members. We love you!!!<br>
><br>
> --<br>
> Kind regards,<br>
><br>
> Nauman Ibrahim Syed<br>
> Senior Accounts Manager.<br>
> Great offer 1000 U.K DIDs for $200<br>
> Didx special offer :<a href="http://www.youtube.com/watch?v=vy-y2ppk5c0" target="_blank">http://www.youtube.com/watch?v=vy-y2ppk5c0</a><br>
> Direct #:1-718-395-8986<br>
> Fax: 1-206-339-4203.<br>
> <a href="mailto:Gtalk%3Ani@supertec.com">Gtalk:ni@supertec.com</a><br>
> <a href="mailto:MSN%3Asales@didx.net">MSN:sales@didx.net</a><br>
> Skype:salesdidx<br>
><br>
<br>
</div></div>Nice try with the reverse psychology. Praise and thank the people who<br>
posted about the negatives of DIDx so they won't drive more customers<br>
your way in the future. Too bad it is so blatant and see through.<br>
Post after post of negative reviews of DIDx means there are real<br>
issues, not just a lone disgruntled customer.<br>
<br>
I would suggest facing/fixing the real problems that you are getting<br>
feedback on. Cut expenses on a couple of trade shows and the obvious<br>
amount of SEO and use that money to fix what is broken.<br>
<br>
Then DIDx can have a better come back than "Didx loves you !!" It is<br>
an insult to the community at large.<br>
<br>
If you fix the issues and someone posts about it, you can respond,<br>
"Yes, we are aware of that and have people working on it now", or,<br>
"That issue has already been resolved."<br>
<br>
You would get MANY more customers through good press than bad.<br>
<br>
Was it the postings, the fortune 500 companies that all use DIDx, or<br>
the video you attach to your emails that screams the question, "Can I<br>
possibly rely on this outfit for the lifeline of my business?"<br>
<br>
Oh, wait, if they all the fortune 500 companies use DIDx, then you<br>
would have to go with the fortune 1000 companies on down the line.<br>
<br>
I am fairly confident that dozens equals under twelve, and out of<br>
those, they are probably just curious to see what everyone was talking<br>
about.<br>
<br>
Today alone, I caught two completely unprofessional and immoral things<br>
that would keep me from using DIDx and I wasn't even looking.<br>
<br>
First, Rehan claimed that a majority of fortune 500 companies use<br>
DIDx. I believe this to be an outright lie.<br>
<br>
Second, I found a testimonial that was trying to be passed off as a<br>
happy customer for five years or whatever, when in reality, the guy<br>
works for DIDx.<br>
<br>
Trade shows and buzz aside, if you want the Asterisk biz community to<br>
love you back, then address people's complaints and get them resolved.<br>
<br>
The email you just sent is another example of how not to run a business.<br>
<br>
Thanks,<br>
Steve T<br>
<br>
Thanks,<br>
Steve T<br>
<font color="#888888"><br>
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</font></blockquote></div><br><br clear="all"><br>-- <br>Kind regards,<br><br><b><font color="#666666"><span style="font-size:large">Nauman Ibrahim Syed</span><br></font><font color="#663300"><font color="#990000">Senior Accounts Manager.</font><font color="#990000"><br>
Direct #:1-718-395-8986/1-201-228-6777<br>Fax: 1-206-339-4203.</font></font></b><div><b><font color="#663300"><font color="#990000"><span style="color:rgb(0, 0, 0);font-weight:normal"><b><font color="#663300"><font color="#990000">Didx special offer :</font><font color="#990000"><a href="http://www.youtube.com/watch?v=vy-y2ppk5c0" target="_blank">http://www.youtube.com/watch?v=vy-y2ppk5c0</a></font></font></b></span></font></font></b></div>
<div><b><font color="#663300"><font color="#990000"><span style="color:rgb(0, 0, 0);font-weight:normal"><b><font color="#663300"><font color="#990000"><a href="http://www.youtube.com/watch?v=vy-y2ppk5c0" target="_blank"></a></font></font></b></span><span style="color:rgb(0, 0, 0);font-weight:normal"><b><font color="#663300"><font color="#990000">Great offer 1000 U.K DIDs for $200</font></font></b></span><br>
</font><a href="mailto:Gtalk%3Ani@supertec.com" target="_blank"><font color="#990000">Gtalk:ni@supertec.com</font></a><font color="#990000"><br></font><a href="mailto:MSN%3Asales@didx.net" target="_blank"><font color="#990000">MSN:sales@didx.net</font></a><font color="#990000"><br>
Skype:salesdidx</font><br></font></b><br></div><br>
</div>