Dennis, they have been phenomenally responsive, I expect part of that comes from the fact it's a smaller company and they can afford to pay a bit more attention to their customers. When I had a serious issue, I was able to email their CTO directly, but again the disclaimer is that I somewhat 'knew' the guy from an online car forum, though I had never chatted with him directly. My company wrote a B2B WaaS based collections product and we'd sell the service to companies who already had merchant accounts, many of them fortune 500, so we simply could not tell them they needed to go get themselves another merchant account. And because they were already paying a percentage on each transaction, we needed to make sure the solution was cheap and wouldn't tack on as a further percentage. I spent 2 months trying to find a provider who wasn't trying to sell me a merchant account. I still get calls today from some of those clowns who no matter HOW many times I told them I didn't want one, didn't seem to get it. I liked the fact with NMI, I could mark up a number of things and it was invisible to our customers (again, monthly fee, per transaction fee and implementation fee).<br>
<br>In one instance with NMI, we had a customer who's merchant account did not support any of the transaction platforms NMI supported, NMI managed to work directly with them and their merchant account provider and got them up and running within a week.<br>
<br>Let me see if I can find a list of the payment processors they supported when I last checked (about 6-8 months ago).... nope, can't find it, you'll have to email them, but we only once encountered someone who had a merchant account that didn't use a processor they supported and they fixed that in a week.<br>
<br>They also did a number of other things we needed but you likely don't (rebranded web portals, reoccuring billing, etc and they are PCI DSS Level 1 compliant).<br><br>Again, I have no interest in the company, I'm no longer even with the company that used them, I was just the guy that put in all the work to find the solution and owned the relationship with them.<br>
They have the usual documentation available on how to integrate your own apps with theirs, if I recall, it could be as easy as an HTTP POST over SSL or they had a more complex API for people who needed some advanced functionality. <br>
<br><br><div class="gmail_quote">On Sun, May 3, 2009 at 7:44 AM, Dennis Morgan <span dir="ltr"><<a href="mailto:dennis.morgan@xtra.co.nz">dennis.morgan@xtra.co.nz</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<br>
Rob,<br>
I don't think anyone is paying attention, to what is been said..<br>
<br>
How have you found NMI's customer support and service levels?<br>
<br>
regards<br>
Dennid<br>
<br>
--- On Sun, 3/5/09, Rob Rothberg <<a href="mailto:rrothberg@gmail.com">rrothberg@gmail.com</a>> wrote:<br>
<br>
> From: Rob Rothberg <<a href="mailto:rrothberg@gmail.com">rrothberg@gmail.com</a>><br>
<div class="im">> Subject: Re: [asterisk-biz] Credit processing ...<br>
</div>> To: "Commercial and Business-Oriented Asterisk Discussion" <<a href="mailto:asterisk-biz@lists.digium.com">asterisk-biz@lists.digium.com</a>><br>
> Received: Sunday, 3 May, 2009, 11:06 PM<br>
<div><div></div><div class="h5">> Perhaps NOBODY IS LISTENING TO ME?? <br>
> That's EXACTLY what I've been recommending!!!!!!! <br>
> <a href="http://www.nmi.com" target="_blank">www.nmi.com</a> - Network<br>
> Merchants.<br>
><br>
> On Sun, May 3, 2009 at 3:14 AM, C.<br>
> Savinovich <<a href="mailto:c.savinovich@itntelecom.com">c.savinovich@itntelecom.com</a>><br>
> wrote:<br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
> Well, I, personally, have not found one provider that<br>
> allows me<br>
> to do that… can you recommend me one?<br>
><br>
> <br>
><br>
> CS<br>
><br>
> <br>
><br>
><br>
><br>
><br>
><br>
> From: <a href="mailto:asterisk-biz-bounces@lists.digium.com">asterisk-biz-bounces@lists.digium.com</a><br>
> [mailto:<a href="mailto:asterisk-biz-bounces@lists.digium.com">asterisk-biz-bounces@lists.digium.com</a>]<br>
> On Behalf Of Moshe Maeir<br>
><br>
> Sent: Sunday, May 03, 2009 2:39<br>
> AM<br>
><br>
> To: Commercial and Business-Oriented Asterisk<br>
> Discussion<br>
><br>
> Subject: Re: [asterisk-biz] Credit processing<br>
> ...<br>
><br>
><br>
><br>
><br>
><br>
> <br>
><br>
> CS --<br>
><br>
> Why can't they collect the info and send it over to<br>
> the gateway and do the<br>
> transaction there?<br>
><br>
> What am I missing? That is what he suggested in the 2nd<br>
> part of his<br>
> question<br>
><br>
> MM<br>
><br>
><br>
><br>
> C. Savinovich wrote:<br>
><br>
> I<br>
> don’t think it is that simple. The reason is that on web<br>
> environments, the part where the user enters his credit<br>
> card information in<br>
> handled on the providers servers. It would take a provider<br>
> who specifically<br>
> allows the transaction outside of his servers, i.e. on an<br>
> asterisk IVR. <br>
> The question the man is asking is: can anyone recommend one<br>
> provider who does<br>
> that?<br>
><br>
> <br>
><br>
> CS<br>
><br>
> <br>
><br>
> <br>
><br>
><br>
><br>
><br>
><br>
> From: <a href="mailto:asterisk-biz-bounces@lists.digium.com">asterisk-biz-bounces@lists.digium.com</a><br>
> [mailto:<a href="mailto:asterisk-biz-bounces@lists.digium.com">asterisk-biz-bounces@lists.digium.com</a>]<br>
> On Behalf Of Moshe Maeir<br>
><br>
> Sent: Sunday, May 03, 2009 2:07 AM<br>
><br>
> To: Commercial and Business-Oriented Asterisk<br>
> Discussion<br>
><br>
> Subject: Re: [asterisk-biz] Credit processing<br>
> ...<br>
><br>
><br>
><br>
><br>
><br>
> <br>
><br>
> Again - I suggest<br>
> using<br>
> <a href="http://authorize.net" target="_blank">authorize.net</a> as a gateway.<br>
> If you are looking for someone to program an<br>
> IVR<br>
><br>
> for you to collect CC data that is a pretty simple<br>
> project and I am sure<br>
> you could fine plenty here<br>
><br>
> on the list (including us) who could do that for<br>
> you.<br>
><br>
><br>
><br>
> Moshe<br>
><br>
><br>
><br>
> Ruddy Gbaguidi wrote:<br>
><br>
> Exactly.<br>
><br>
> More of the companies process the payment by asking<br>
> to send the<br>
> website visitor to their platform.<br>
><br>
> Then the visitor enters card number, billing address<br>
> and so on.<br>
><br>
> Here, the customer is not on Internet but on the<br>
> phone.<br>
><br>
> So,<br>
> what we want to do is send the user to the billing company<br>
> platform so their process the payement there.<br>
><br>
> Or<br>
> we collect just the number and the expiration date and post<br>
> it on the billing company platform.<br>
><br>
> <br>
><br>
> <br>
><br>
> <br>
><br>
><br>
><br>
> From: <a href="mailto:asterisk-biz-bounces@lists.digium.com">asterisk-biz-bounces@lists.digium.com</a><br>
> [mailto:<a href="mailto:asterisk-biz-bounces@lists.digium.com">asterisk-biz-bounces@lists.digium.com</a>]<br>
> On Behalf Of Rob Rothberg<br>
><br>
> Sent: May-02-09 8:41 PM<br>
><br>
> To: Commercial and Business-Oriented Asterisk<br>
> Discussion<br>
><br>
> Subject: Re: [asterisk-biz] Credit processing<br>
> ...<br>
><br>
><br>
><br>
> <br>
><br>
> Here's where you guys<br>
> are<br>
> getting confused. He does not WANT a merchant account. <br>
> I ran into<br>
> this as well when trying to find a gateway provider. <br>
> Almost EVERYONE<br>
> wants to sell you a merchant account and wont do business<br>
> with you unless you<br>
> have a merchant account through them. The poster here<br>
> already has one, he<br>
> just needs someone to handle the transaction and move the<br>
> money into his<br>
> already existing merchant account. Again I will refer you<br>
> to <a href="http://nmi.com" target="_blank">nmi.com</a>. They just charge a flat<br>
> rate per<br>
> transaction (a few cents) and a cheap flat rate monthly fee<br>
> (I think under $20).<br>
><br>
><br>
><br>
> On Sat, May 2, 2009 at 7:47 PM, ContactTel Business<br>
> <<a href="mailto:lists@contacttel.com">lists@contacttel.com</a>><br>
> wrote:<br>
><br>
><br>
><br>
><br>
><br>
> Stay away from<br>
> paypal,<br>
><br>
> Get a merchant<br>
> account.. google “merchant<br>
> account” fill the form out, and get around 300 people<br>
> that will offer you<br>
> services.. do your homework , then choose one, and put all<br>
> fraud filters to<br>
> max.. including maxmind’s ones.<br>
><br>
> <br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
> Address :<br>
><br>
><br>
><br>
> 2541 Donge #b<br>
><br>
> Ankeny, New Hampshire (United States)<br>
><br>
> 21547<br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
> Email<br>
> :<br>
><br>
><br>
> <a href="mailto:d.ongjing5326@gmail.com">d.ongjing5326@gmail.com</a><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
> Phone :<br>
><br>
><br>
><br>
> (360)<br>
> 488-0401<br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
> Fax :<br>
><br>
><br>
><br>
> N/A<br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
> IP: 78.129.245.204<br>
> (UK)<br>
><br>
> <br>
><br>
> CHINA guy passing as an<br>
> American..<br>
><br>
> <br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
> <br>
><br>
> That guy just<br>
> tried to signup using a fraudulent<br>
> paypal account.. paypal Can’t do anything about it..<br>
> it’s called fishing, where<br>
> dumb end users get an email that looks from paypal, asking<br>
> them to login and<br>
> they grab the user/pass<br>
><br>
> <br>
><br>
> Paypal/ebay is now<br>
> only to server end-users ,<br>
> not merchants. So they will freeze all assets, anytime you<br>
> get 2 consecutive<br>
> fraud attempts.. and they always come in pairs.. in fact 9<br>
> of the 10 payments<br>
> gotten are fraud here..<br>
><br>
> <br>
><br>
> In fact, not to be<br>
> racist here, BUT i would<br>
> block anything not in north american.. not only they are<br>
> 99.5% fraud.. they<br>
> also the reason your adsense accounts will get banned , if<br>
> you have any.<br>
><br>
> <br>
><br>
> <br>
><br>
> <br>
><br>
><br>
><br>
><br>
><br>
> From: <a href="mailto:asterisk-biz-bounces@lists.digium.com">asterisk-biz-bounces@lists.digium.com</a><br>
> [mailto:<a href="mailto:asterisk-biz-bounces@lists.digium.com">asterisk-biz-bounces@lists.digium.com</a>]<br>
> On Behalf Of Ruddy Gbaguidi<br>
><br>
> Sent: May-01-09 10:57 PM<br>
><br>
><br>
><br>
><br>
><br>
> To: 'Commercial and Business-Oriented Asterisk<br>
> Discussion'<br>
><br>
><br>
><br>
><br>
><br>
> Subject: [asterisk-biz] Credit processing<br>
> ...<br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
> <br>
><br>
> Hi All.<br>
><br>
> Do you know any company doing credit card processing<br>
> ?<br>
><br>
> This mean, we have customer on our IVR system, we<br>
> collect credit card number<br>
> and expiration date and CVC.<br>
><br>
> <br>
><br>
> Then we send the information to that company for the<br>
> credit card processing.<br>
><br>
> <br>
><br>
> <br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
> _______________________________________________<br>
><br>
> --Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--" target="_blank">http://www.api-digital.com--</a><br>
><br>
><br>
><br>
> asterisk-biz mailing list<br>
><br>
> To UNSUBSCRIBE or update options visit:<br>
><br>
> <a href="http://lists.digium.com/mailman/listinfo/asterisk-biz" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-biz</a><br>
><br>
><br>
><br>
> <br>
><br>
> <br>
><br>
> <br>
> _______________________________________________--Bandwidth<br>
> and Colocation Provided by <a href="http://www.api-digital.com--" target="_blank">http://www.api-digital.com--</a><br>
><br>
> asterisk-biz mailing listTo<br>
> UNSUBSCRIBE or update options visit: <a href="http://lists.digium.com/mailman/listinfo/asterisk-biz" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-biz</a><br>
><br>
><br>
><br>
> <br>
><br>
><br>
><br>
> --<br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
> Moshe Maeir<br>
><br>
> Chief Flattening Officer<br>
><br>
> The Flat Planet Phone Co.<br>
><br>
> <a href="http://www.flatplanetphone.com" target="_blank">http://www.flatplanetphone.com</a><br>
><br>
> <br>
><br>
><br>
><br>
> <br>
><br>
> _______________________________________________--Bandwidth<br>
> and Colocation Provided by <a href="http://www.api-digital.com--" target="_blank">http://www.api-digital.com--</a> <br>
><br>
</div></div>> asterisk-biz mailing listTo UNSUBSCRIBE or<br>
<div class="im">> update options visit: <a href="http://lists.digium.com/mailman/listinfo/asterisk-biz" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-biz</a><br>
><br>
><br>
><br>
> <br>
><br>
><br>
><br>
> --<br>
><br>
><br>
><br>
><br>
><br>
> Moshe Maeir<br>
><br>
> Chief Flattening Officer<br>
><br>
> The Flat Planet Phone Co.<br>
><br>
> <a href="http://www.flatplanetphone.com" target="_blank">http://www.flatplanetphone.com</a><br>
><br>
> <br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
><br>
> _______________________________________________<br>
><br>
> --Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--" target="_blank">http://www.api-digital.com--</a><br>
><br>
><br>
><br>
> asterisk-biz mailing list<br>
><br>
> To UNSUBSCRIBE or update options visit:<br>
><br>
> <a href="http://lists.digium.com/mailman/listinfo/asterisk-biz" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-biz</a><br>
><br>
><br>
><br>
</div>> -----Inline Attachment Follows-----<br>
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> _______________________________________________<br>
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