<div dir="ltr">Nitzan, <br>I completely agree with you, no need to publish your contact information to every Tom Dick and Harry. Serious buyer will follow the "How to contact" procedure on your website. And phone support mean nothing if the person taking calls cant to fix the problem right away. It just make thing more expansive for the company and finally to the end users, <br>
<br>-Jai<br>"Buy unlimited DIDs" <br>"<a href="http://www.didforsale.com">http://www.didforsale.com</a>" <br><br><div class="gmail_quote">On Tue, Sep 16, 2008 at 10:08 AM, Nitzan Kon <span dir="ltr"><<a href="mailto:nk3569@yahoo.com">nk3569@yahoo.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi Jack!<br>
<br>
No- we do not have publicly listed contact information - because<br>
we are not interested in random messages from anonymous users.<br>
<br>
Our users however have a "contact" link inside the web console.<br>
We answer most messages (almost all) within 24 hours, and typically<br>
much faster than that.<br>
<br>
If in doubt, check out some of our reviews... :)<br>
<br>
<a href="http://www.dslreports.com/comments/3245" target="_blank">http://www.dslreports.com/comments/3245</a><br>
<br>
I don't think we are a good fit for someone looking for a provider<br>
with phone support, however note that phone support does not mean<br>
BETTER support - it just means you get to talk to a nice guy in the<br>
Philippines, who relays your message to an actual tech. ;)<br>
<br>
--<br>
Nitzan Kon, CEO<br>
Future Nine Corporation<br>
<a href="http://www.future-nine.com" target="_blank">www.future-nine.com</a><br>
<br>
--- On Tue, 9/16/08, Jack Bauer <<a href="mailto:objective0227@yahoo.com">objective0227@yahoo.com</a>> wrote:<br>
<br>
> From: Jack Bauer <<a href="mailto:objective0227@yahoo.com">objective0227@yahoo.com</a>><br>
> Subject: [asterisk-biz] Anyone from Voipjet reading this list<br>
> To: <a href="mailto:asterisk-biz@lists.digium.com">asterisk-biz@lists.digium.com</a><br>
> Date: Tuesday, September 16, 2008, 10:08 AM<br>
<div class="Ih2E3d">> Nitzan, does your company have any publicly listed contact<br>
> information other than one support email address in the FAQ?<br>
> No phone, no address, no names, anonymous domain.......<br>
><br>
><br>
><br>
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