Steve,<br>How is their support ? Anyone else have experience with Aheeva (not that I don't trust you Steve).<br><br>/J<br><br><div class="gmail_quote">On Thu, May 15, 2008 at 6:26 PM, Steve Totaro <<a href="mailto:stotaro@totarotechnologies.com">stotaro@totarotechnologies.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Aheeva has the best product out there but also the most expensive as<br>
far as Asterisk call center solutions. The webex demo will blow you<br>
away, so will the quote.<br>
<br>
Thanks,<br>
<font color="#888888">Steve Totaro<br>
</font><div><div></div><div class="Wj3C7c"><br>
On Thu, May 15, 2008 at 9:39 AM, Claude Klimos <<a href="mailto:claude.klimos@aheeva.com">claude.klimos@aheeva.com</a>> wrote:<br>
> Hi,<br>
><br>
><br>
><br>
> Aheeva Technology offers a call center solution for Asterisk. The product<br>
> has been around since 2003 and we have several installations in the world.<br>
> Lately Aheeva won the Digium Innovation Award for its solution.<br>
><br>
> It can handle inbound, outbound with different dialing modes (predictive,<br>
> preview, broadcast, and progressive), skill-based routing, has a web-based<br>
> management interface configuration and real-time statistics, can easily<br>
> scale, multi-site and multi-tenants, agents can be equipped with softphones<br>
> or hardphones, etc.<br>
><br>
><br>
><br>
> You can visit <a href="http://www.aheeva.com" target="_blank">www.aheeva.com</a> or contact me directly for additional<br>
> information.<br>
><br>
><br>
><br>
> Cheers,<br>
><br>
> Claude<br>
><br>
> ________________________________<br>
><br>
> From: <a href="mailto:asterisk-biz-bounces@lists.digium.com">asterisk-biz-bounces@lists.digium.com</a><br>
> [mailto:<a href="mailto:asterisk-biz-bounces@lists.digium.com">asterisk-biz-bounces@lists.digium.com</a>] On Behalf Of Justin Case<br>
> Sent: Thursday, May 15, 2008 5:34 AM<br>
> To: Commercial and Business-Oriented Asterisk Discussion<br>
> Subject: [asterisk-biz] Call Center Solution<br>
><br>
><br>
><br>
> Hi List,<br>
> I have been using Asterisk for about 4 years now. I have done extensive work<br>
> so I know my way around. I have a customer now who wants a "Call Center<br>
> Solution". Something like Avaya or Zulty's. The most important things for me<br>
> are features and support. I have no problem paying for a solution but should<br>
> there be an issue I need to know that there will be some one there to help<br>
> me after the sale. I am looking to hear more from users than sellers to see<br>
> what others have used and what has worked for them.<br>
><br>
> Thanks.<br>
><br>
> /J<br>
><br>
<br>
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