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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Garrett<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>That’s useful info.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Does the customer get a warranty or any
recourse if the PBX dies under either model? Is the warranty or terms and
conditions of sale set by the reseller or Fonality?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p style='margin:0cm;margin-bottom:.0001pt'><strong><b><font size=2
color="#333333" face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:#333333'>Craig Lawrence</u1:address></u1:Street></span></font></b></strong><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=3 color=navy
face="Times New Roman"><span style='font-size:12.0pt;color:navy'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Garrett Smith<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, 23 February 2007
9:53 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Commercial and
Business-Oriented Asterisk Discussion<br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-biz] Fonality
Partner Program Correction</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>All:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>I thought it would be prudent of me to outline (and correct
my previous statements) about the Fonality reseller program.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>Fonality actually has two programs:
<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>1. Affiliate Program <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>2. Channel/Reseller Program<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>Inside of option #2, there are
again two choices:<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>2.1 Fonality owns the customer<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>2.2 The reseller owns the customer<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>75% of Fonality resellers opt to
own the customer outright (option 2.2). This means that they bill the customer,
they do the installation, they have the contact information, and of course
*they* do all of level 1 tech support (and many now do Level 2).<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>For more detailed information about
the tiers and different options, go to <a
href="http://www.fonality.com/resellers_overview.html">http://www.fonality.com/resellers_overview.html</a>
or call Fonality directly at 1-877-366-2548.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>Garrett<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>Garrett Smith</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'><a href="mailto:gsmith@voipsupply.com">gsmith@voipsupply.com</a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>Director of Marketing Business Development</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>VoIP Supply</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'> -- a Division of B2 Technologies,
LLC</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>716-250-3408 Office</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>716-903-9495 Cell</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>716-630-1548 Fax</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>VoIP Supply is the leading Internet Retailer for Voice over
IP Hardware, Software, and Services with everything you need for VoIP!</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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