BTW derrick.. not that i hate trixbox.. well yes i do hate it.. its consuming 99% of our support calls.. meaning 99% of users using it are the ones having problems.. is it the fact its noob based as a quick start asterisk all in one tool box ? or the fact.. and correct me if im wrong.. but last 5 installs i looked for clients , there where no exernalip nor localnet in the sip* files.. + the fact that phones in the lan connecting to it OVERWRITE the sip username in a std industry
sip:USER@ip format.. meaning all phones from them users where trying to connects as invalid users instead of using the trunk username.. QUICK fix.. add fromuser= in the trunk..<br><br>But still.. just to prove that quick setup time not = best strategy.. we refer all our clients to use vanilla
1.2.15 installs and learn form there.. <br><br>the curve is a bit higher but worth the troubles later on..<br><br>Also note users using trixbox are rarely upgrading and most of them i see still run RC1.. since when do one run a RC on a production box anyhow..
<br><br>Not that i mind but it made us need to NOT SUPPORT but instead TOLERATE 3rd party apps like ASTERISK GUI or Trixbox..<br><br>Any support for these need a support plan..<br><br>so yes FREE , but then again most users will have problems and end up paying for support time..
<br><br>only once it was on our side out of about 200 support cases using trixbox..<br><br><br>Brings an idea up.. ill touch base with this list in a few, with a good plan i guess<br><br><br><div><span class="gmail_quote">
On 2/20/07, <b class="gmail_sendername">Derrick Moennick</b> <<a href="mailto:derrick@phonesource.ca">derrick@phonesource.ca</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="blue" lang="EN-US">
<div>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Interesting, You can always go to <a href="http://www.trixbox.org/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
www.trixbox.org</a> and get it free.</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Cheers,</span></font></p><span class="sg">
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Derrick</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
</span><p style="margin-left: 0.5in;"><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"><span class="q">-----Original Message-----<br>
<b><span style="font-weight: bold;">From:</span></b>
<a href="mailto:asterisk-biz-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asterisk-biz-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-biz-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asterisk-biz-bounces@lists.digium.com</a>] <b><span style="font-weight: bold;">On Behalf Of
</span></b>Mike Lynchfield<br>
<b><span style="font-weight: bold;">Sent:</span></b> Tuesday, February 20, 2007
4:27 PM<br>
<b><span style="font-weight: bold;">To:</span></b> Commercial and
Business-Oriented Asterisk Discussion<br></span><div><span class="e" id="q_110e1b926f2c3cec_4">
<b><span style="font-weight: bold;">Subject:</span></b> Re: [asterisk-biz] View
from a side competitor</span></div></span></font></p><div><span class="e" id="q_110e1b926f2c3cec_6">
<p style="margin-left: 0.5in;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-right: 0in; margin-bottom: 12pt; margin-left: 0.5in;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">out of the loop on this one.. but mainly i think
upgrades and support is 2 things.<br>
as well as modules and upgrades...<br>
<br>
so basically <br>
UPGRADES is a mean to add functionallity.. ( upgrade your car by putting a new
motor block..) THIS NEEDS CASH <br>
UPDATES is a way to FIX things on a earlier version and SHOULD BE FREE one who
make you pay for updates is a SCAM/THIEF<br>
SUPPORT should be either included in price and SAID SO or simply an ADD ON to a
product...per month per year etc etc..AGAIN CASH <br>
INSTALL should be included in a "CUSTOM MADE" software you buy .. yes
some companies will devel software and stil lcharge an install fee... another
scam<br>
<br>
<br>
what we see in this and other software industries is companies capitalizing on
updates.. <br>
you notice that winamp UPDATES every week.. this is to #1 SCAM ALL SOFT SEO's
into pushing the products back up a list.. (bumping) etc.. so now you get
software devels. changing revisions every week to get seen on the market
.. alot of these around. <br>
<br>
Again another approach they have is simply MAJOR revisioning software for the
sole purpose of getting to your wallet..<br>
<br>
EX V1.01 skin A , then major upgrade to V2.00 with nothing new then a fancy
skin... <br>
Another scam... basically ask for the .diff in fieatures before falling for
this...<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
</span></font></p>
<div>
<p style="margin-left: 0.5in;"><span><font face="Times New Roman" size="3"><span style="font-size: 12pt;">On 2/20/07, <b><span style="font-weight: bold;">Derrick Moennick</span></b> <<a href="mailto:derrick@phonesource.ca" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
derrick@phonesource.ca</a>> wrote:</span></font></span></p>
<p style="margin-left: 0.5in;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Craig,<br>
<br>
Like support? Continual upgrades to the software package, the ability to <br>
upgrade to the next package for the difference in price?<br>
<br>
Derrick<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:asterisk-biz-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asterisk-biz-bounces@lists.digium.com</a><br>
[mailto: <a href="mailto:asterisk-biz-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asterisk-biz-bounces@lists.digium.com</a>]
On Behalf Of Craig<br>
Lawrence<br>
Sent: Tuesday, February 20, 2007 2:08 PM<br>
To: 'Commercial and Business-Oriented Asterisk Discussion' <br>
Subject: RE: [asterisk-biz] View from a side competitor<br>
<br>
We purchased a copy of Switchvox almost 2 years ago with the intention<br>
of<br>
being a reseller however we found that there wasn't really any support <br>
for a<br>
channel, as such. As a result the software has never been used.<br>
<br>
We recently went back to see if things had changed. We explained that we<br>
would had been waiting for Switchvox to get organized and support <br>
resellers.<br>
So when we asked for an upgrade to the most recent version we were<br>
surprised<br>
to be told we'd need to pay full price to upgrade. So we've concluded<br>
that<br>
nothing's really changed.<br>
<br>
My point is that it's not the GUI's features or the cost that are the<br>
main<br>
issue here. There are other things that you need and expect if you're<br>
planning to resell someone else's product.<br>
<br>
IMHO<br>
<br>
Craig Lawrence<br>
<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:asterisk-biz-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asterisk-biz-bounces@lists.digium.com</a><br>
[mailto:<a href="mailto:asterisk-biz-bounces@lists.digium.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
asterisk-biz-bounces@lists.digium.com</a>] On Behalf Of Steve Totaro<br>
Sent: Wednesday, 21 February 2007 8:40 AM<br>
To: Commercial and Business-Oriented Asterisk Discussion<br>
Subject: Re: [asterisk-biz] View from a side competitor <br>
<br>
It would be cool to see a point by point comparison article written by a<br>
<br>
third party. I am not volunteering, just think it would be cool.<br>
<br>
Thanks,<br>
Steve<br>
<br>
Paul wrote:<br>
> I think the thread went in a fonality-centered direction. General <br>
> discussion about partner/reseller programs is always interesting here.<br>
><br>
> Bill Michaelson wrote:<br>
><br>
><br>
>> The thread is going where participants take it. I didn't
mean to<br>
>> start trouble. I just thought it would be interesting to
see all <br>
this<br>
>> stuff out in the open - if anyone wanted to contribute (or not).<br>
>> asterisk-biz, right?<br>
>><br>
>> Kim C. Callis wrote:<br>
>><br>
>><br>
>>> I guess Fonality was the start, but there is nothing wrong with a <br>
>>> general overview of some of the programs available...<br>
>>><br>
>>> K<br>
>>><br>
>>> On 2/19/07, *Paul* < <a href="mailto:ast2005@9ux.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">ast2005@9ux.com</a>
<mailto: <a href="mailto:ast2005@9ux.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">ast2005@9ux.com</a>>><br>
wrote:<br>
>>><br>
>>> Is this discussion about partner programs
in general or<br>
specifically<br>
>>> about Fonality's program? Where is this
thread going? <br>
>>><br>
>>><br>
<br>
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<p style="margin-left: 0.5in;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"><br>
<br clear="all">
<br>
-- <br>
Mike<br>
Sales Manager<br>
<a href="http://www.voicemeup.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.voicemeup.com</a><br>
Making it happen<br>
1.877.807.VOIP (8647)<br>
1.514.312.7030 </span></font></p>
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</a><br><br></blockquote></div><br><br clear="all"><br>-- <br>Mike<br>Sales Manager<br><a href="http://www.voicemeup.com">http://www.voicemeup.com</a><br>Making it happen<br>1.877.807.VOIP (8647)<br>1.514.312.7030