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<p class=MsoNormal><span class=SpellE><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Criag</span></font></span><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Fonality&#8217;s PBXtra does have a true
ACD solution, with six different distribution strategies to choose from.
Fonality&#8217;s Call Center Edition also allows the administrator or call
center manager to set a priority for each agent.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The is a one time fee with unlimited
extensions for HUD <span class=GramE>( Fonality&#8217;s</span> Heads Up
Display).<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I am still not sure how the list feels
about this thread, you can contact me off the list at the below number and
e-mail.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Cheers,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Derrick<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>dmoenncik@fonality.com<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>1-877-366-2548, ext 7068<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b>
asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Craig Lawrence<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, February 17, 2007
3:59 PM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Commercial and
Business-Oriented Asterisk Discussion'<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [asterisk-biz] View
from a side competitor</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Derrick<o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>I&#8217;m just wondering
whether the Fonality owned products have many unique features not available in
a normal FreePBX / AsteriskNOW / Asterisk build.<o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>For example does
&#8220;your&#8221; Asterisk version have a true ACD for call centre (i.e. it
will distribute calls to agents based on several selectable criteria such as
&#8220;most idle&#8221; times [&#8220;most idle&#8221; reset when a call is
answered, not reset once the agents completes the call])?<o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>WhWh is the maximum
feasible number of monitored extensions for the operator panel (we have a
customer looking at an install with 500 extensions who needs a large scale
multi-receptionist operator panel)?<o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Thanks<o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><strong><b><font size=2 color="#333333"
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;color:#333333'>Craig
Lawrence</span></font></b></strong><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p></o:p></span></font></p>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'>&nbsp;<o:p></o:p></span></font></p>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><strong><b><font size=3 color="#333333"
face=Tahoma><span style='font-size:12.0pt;font-family:Tahoma;color:#333333'><u1:Street u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z"><u1:address u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z">Mytel</span></font></b></strong><strong><b><font
color="#464646" face=Tahoma><span style='font-family:Tahoma;color:#464646'> </span></font></b></strong><strong><b><font
color="#e7961e" face=Tahoma><span style='font-family:Tahoma;color:#E7961E'>Voice
&amp; Data Pty Ltd</u1:address></u1:Street></span></font></b></strong><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><em><i><font size=2 color="#333333" face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:#333333'><u1:Street u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z"><u1:address u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z">Communicate
the <u3:Street u2:st="on"><u3:address u2:st="on"></span></font></i></em><st1:address
st="on"><em><i><font size=2 color="#333333" face=Tahoma><span style='font-size:
 10.0pt;font-family:Tahoma;color:#333333'>Smart Way</u3:address></u3:Street></u3:Street></u1:address></u1:Street></span></font></i></em></st1:address><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'><u1:Street u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z"><u1:address u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z"></u1:address></u1:Street>&nbsp;<o:p></o:p></span></font></p>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><font size=2 color="#464646" face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:#464646'><u1:Street u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z"><u1:address u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z">218
/ </span></font><st1:Street st="on"><st1:address st="on"><font size=2
  color="#464646" face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
  color:#464646'>55 Flemington Road</u1:address></u1:Street></span></font></st1:address></st1:Street><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><u1:City u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z"><u1:place u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z" ns1:style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"><font
size=2 color="#464646" face=Tahoma><span style='font-size:10.0pt;font-family:
Tahoma;color:#464646'>North Melbourne&nbsp;</u1:place></u1:City><u1:State u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z"><u1:place u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z"><u1:State u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z"><u1:place u2:insAuthor="Work" u2:insDate="2007-02-05T10:49:00Z" u2:endInsAuthor="Work" u2:endInsDate="2007-02-05T10:49:00Z">Victoria</u1:place></u1:State></u1:place></u1:State>&nbsp;3051</span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'>&nbsp;<o:p></o:p></span></font></p>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><font size=2 color="#464646" face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:#464646'>Mytel VOIP Ext phone:
990451</span></font><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p></o:p></span></font></p>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><font size=2 color="#464646" face=Tahoma><span
lang=FR style='font-size:10.0pt;font-family:Tahoma;color:#464646;mso-ansi-language:
FR'>Traditional Phone.&nbsp; +61 3 9013 1700</span></font><font size=2
color=navy face=Arial><span lang=FR style='font-size:10.0pt;font-family:Arial;
color:navy;mso-ansi-language:FR'><o:p></o:p></span></font></p>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><font size=2 color="#464646" face=Tahoma><span
lang=FR style='font-size:10.0pt;font-family:Tahoma;color:#464646;mso-ansi-language:
FR'>Traditional Fax.&nbsp; +61 3 9011 9618</span></font><font size=2
color=navy face=Arial><span lang=FR style='font-size:10.0pt;font-family:Arial;
color:navy;mso-ansi-language:FR'><o:p></o:p></span></font></p>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><font size=2 color="#464646" face=Tahoma><span
lang=FR style='font-size:10.0pt;font-family:Tahoma;color:#464646;mso-ansi-language:
FR'>e.&nbsp; </span></font><font size=2 color="#464646" face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:#464646'><a
href="blocked::mailto:craig@mytel.net.au"
title="blocked::mailto:craig@mytel.net.au">craig@mytel.net.au</a></span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>

<p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:
.5in;margin-bottom:.0001pt'><font size=2 color="#464646" face=Tahoma><span
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color:navy'><o:p></o:p></span></font></p>

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style='font-size:10.0pt;font-family:Tahoma;color:#464646'><a
href="blocked::http://www.mytel.net.au/"
title="blocked::http://www.mytel.net.au/">www.mytel.net.au</a></span></font><font
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size=3 face="Times New Roman"><span style='font-size:12.0pt'>

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<p class=MsoNormal style='margin-left:.5in'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Derrick Moennick<br>
<b><span style='font-weight:bold'>Sent:</span></b> Sunday, 18 February 2007
10:45 AM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Commercial and
Business-Oriented Asterisk Discussion'<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [asterisk-biz] View
from a side competitor</span></font><o:p></o:p></p>

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<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Kim,<o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>What part of
Fonality&#8217;s reseller agreement does not correspond with your five
thoughts? Other than the client paying support to both the consultant and
Fonality for both initial and add-on orders the policies are as your top 4
statements suggest.<o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>The
consultant/Reseller/Partner should ALWAYS be the main point of contact to the
client. The phone system is only a small part of the network integration work
provided by the consultant. <o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>There are other benefits
like shared residual income from not only the add-on sale of hardware but
residual income from provisioning costs and support.<o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Derrick Moennick<o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Fonality - Channel
Manager<o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>1-8677-366-2548, ext 7068<o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b>
asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Kim C. Callis<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, February 17, 2007
3:32 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Commercial and
Business-Oriented Asterisk Discussion<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-biz] View
from a side competitor</span></font><o:p></o:p></p>

<p class=MsoNormal style='margin-left:1.0in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:1.0in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>In thinking about the consultant/manufacturer
relationship, I could see a better win/win program that would be beneficial to
all. <br>
<br>
1.) Consultant create relationship with client and sells the client on using
Fonality (as an example) for equipment <br>
2.) Fonality provides a discounted price for the equipment to the
consultant/reseller<br>
3.) Consultant/reseller pays support fee to Fonality to provide Tier 2 support
(and at some point either pay for more support or pay per incident fee) <br>
4.) Consultant provides Tier 1 support to client and continues to foster and
maintain relationship with client.<br>
5.) Any future equipment is purchased though Fonality and the profile is
updated with the additional equipment and the client with pay for support of
the new equipment. <br>
<br>
Across the board everyone benefits... I think that most consultants provide
other services beyond telephony systems, and it is important to not lose the
relationship built, bt instead be able to provide all needed services and allow
the consultant to remain the single point of contact. <br>
<br>
Just passing thoughts!<br>
<br style='mso-special-character:line-break'>
<![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'>
<![endif]><o:p></o:p></span></font></p>

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<p class=MsoNormal style='margin-left:1.0in'><span class=gmailquote><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>On 2/17/07, <b><span
style='font-weight:bold'>Kim C. Callis</span></b> &lt;<a
href="mailto:kim.callis@gmail.com">kim.callis@gmail.com</a>&gt; wrote:</span></font></span>
<o:p></o:p></p>

<p class=MsoNormal style='margin-left:1.0in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Dean,<br>
<br>
I agree whole heartedly about the short sightedness of Fonality. There is
something wrong with the equation when there is no longevity for the consultant
to bring clients into the Fonality (and as I look at over companies, the same
hold true) fold. I think that the only way to be successful is the form some
partnership with one of the of the plethora of PC stores in the area, and a
relationship ship with a VOIP equipment provider, and go forward from there. <o:p></o:p></span></font></p>

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style='font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoNormal style='margin-left:1.0in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><br clear=all>
<br>
-- <br>
Kim C. Callis<br>
<a href="mailto:kim.callis@gmail.com">kim.callis@gmail.com</a><br>
_____________________________________ <br>
&quot;A human being should be able to change a diaper, plan an invasion,
butcher a hog, conn a ship, design a building, write a sonnet, balance
accounts, build a wall, set a bone, comfort the dying, take orders, give
orders, cooperate, act alone, solve equations, analyze a new problem, pitch
manure, program a computer, cook a tasty meal, fight efficiently and die
gallantly. <br>
Specialization is for insects!&quot;<br>
-- Robert A. Heinlein <o:p></o:p></span></font></p>

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