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<DIV>Message: 4<BR>Date: Tue, 09 Jan 2007 12:22:21 -0500<BR>From: Alistair
Cunningham <<A
href="mailto:acunningham@integrics.com">acunningham@integrics.com</A>><BR>Subject:
Re: [asterisk-biz] OT: Client Management<BR>To: Commercial and Business-Oriented
Asterisk Discussion<BR><<A
href="mailto:asterisk-biz@lists.digium.com">asterisk-biz@lists.digium.com</A>><BR>Message-ID:
<<A
href="mailto:45A3CF4D.7090504@integrics.com">45A3CF4D.7090504@integrics.com</A>><BR>Content-Type:
text/plain; charset=ISO-8859-1; format=flowed<BR><BR>Dovid Bender wrote:<BR>>
Hello List,<BR>> Does anyone know of a web based software that I can keep
track of work <BR>> done for clients (where I can add notes etc). I need
something for <BR>> several techs to be able to log in see work being done
for clients, any <BR>> problems etc. (i.e. If there is a team working on a
clients phone system <BR>> - I can start the work, put in notes on what I did
and the night tech <BR>> can log in and look at the ticket, see what I did
and go on). I dont <BR>> mind a paid solution.<BR><BR>On a related topic,
does anyone know of software for managing the state <BR>of a large number of
machines (some owned by us, but most owned by <BR>various customers that we
support)? Things like the versions of <BR>installed software, secure storage of
passwords, etc, are what we need.<BR><BR>If customers could log in and view and
edit their own machines, without <BR>being able to view other customers'
machines, that would be useful, but <BR>this is not a hard
requirement.<BR><BR>Alistair Cunningham<BR>+1 888 468 3111<BR>+44 20 799 39
799<BR>sip:acunningham@integrics.com<BR><A
href="http://integrics.com/">http://integrics.com/</A></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Are you looking for something that keeps track of
everything or something that will query the machines and give you the results
?</FONT></DIV>
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