Just wanted to give you guys a heads-up..... I usally don't cross post but thought this is an important warning in case anyone was considering to use VoicePulse service.<br><br>---------- Forwarded message ----------<br>From: Andrew Joakimsen <
<a href="mailto:joakimsen@gmail.com">joakimsen@gmail.com</a>><br>Date: Oct 22, 2006 4:28 PM<br>Subject: Re: [asterisk-users] VoicePulse Connect 4 Channel Limit?<br>To: Asterisk Users Mailing List - Non-Commercial Discussion <
<a href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</a>><br><br><br>I would worry about using Voicepulse as your primary provider, even if<br>they didn't impose their draconian policies. You could have 20 numbers
<br>paying $220/month in your account and you still get only four calls,.<br>However if you were to open 20 voicepulse connect accounts and put one<br>number on each, you would still pay the same $220/month however you<br>
could get up to EIGHTY -- thats 20 times more! -- for the SAME EXACT<br>PRICES<br><br>Also VoicePulse DOES NOT use Tier 1 providers. We notice every week or<br>so during peak hours a very bad degrigation of the voice quality. If
<br>you have an IVR and call it from a landline, it will sound like crap.<br>It's the quality of service you would expect from a free provider.<br>Aggrivated to this, when you contact them they try to blame YOU for<br>their issues. They told me I HAD to run PingPlotter (a WINDOWS
<br>program, besides the fact this is "VoicePulse Connect for Asterisk"<br>and "Asterisk" is software for Linux) which was not possible on a<br>co-located machine.<br><br>Also we ported a bunch of phone numbers and the DTMF does not work. If
<br>you dial "5551212" VoicePulse might recognise and pass to us "55112"<br>and again instead of trying to troubleshoot the issue (from the SAME<br>phone it always produced CONSISTANT behavior -- the ported number does
<br>not accet DTMF correctly, assigned # work!) they blame us and the<br>phones we use. I went as far as going to Sprint PCS store and EVERY<br>CDMA phone in the store would produce the same result!<br><br>In the end, don't bother with VoicePulse. The quality of the service
<br>and the support and just the treatment you get is not worth the price.<br>For $11/month per number and their draconian channels and also billing<br>policy (I wont even get into that) I expect a PREMIUM service and they
<br>deliver something about par for a free service.<br><br><br>Here's some typical behavior from their servers:<br><br>ug 24 14:55:48 NOTICE[13944]: chan_iax2.c:7813 iax2_poke_noanswer:<br>Peer 'voicepulse01' is now UNREACHABLE! Time: 71
<br>Aug 24 14:55:59 NOTICE[13944]: chan_iax2.c:7145 socket_read: Peer<br>'voicepulse01' is now REACHABLE! Time: 1059<br>Aug 24 15:11:05 NOTICE[13944]: chan_iax2.c:7813 iax2_poke_noanswer:<br>Peer 'voicepulse01' is now UNREACHABLE! Time: 40
<br>Aug 24 15:11:15 NOTICE[13944]: chan_iax2.c:7145 socket_read: Peer<br>'voicepulse01' is now REACHABLE! Time: 49<br><br>Aug 21 15:33:08 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 39<br>Aug 21 15:33:18 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
<br>REACHABLE! Time: 43<br>Aug 22 13:40:41 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 45<br>Aug 22 13:40:52 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 1064<br>
Aug 22 16:57:15 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 41<br>Aug 22 16:57:25 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 43<br>Aug 23 11:02:36 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
<br>UNREACHABLE! Time: 43<br>Aug 23 11:03:49 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now<br>UNREACHABLE! Time: 37<br>Aug 23 11:08:19 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now<br>REACHABLE! Time: 39<br>
Aug 23 11:08:26 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 39<br>Aug 23 11:16:31 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 46<br>Aug 23 12:10:25 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
<br>REACHABLE! Time: 1246<br>Aug 23 14:01:37 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 45<br>Aug 23 14:04:27 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 258<br>
Aug 23 15:28:36 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 44<br>Aug 23 15:28:37 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now<br>UNREACHABLE! Time: 39<br>Aug 23 15:31:27 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
<br>REACHABLE! Time: 41<br>Aug 23 15:31:27 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now<br>REACHABLE! Time: 56<br>Aug 23 15:40:31 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now<br>UNREACHABLE! Time: 40<br>
Aug 23 15:43:31 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 43<br>Aug 23 15:49:42 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 42<br>Aug 23 15:57:22 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now
<br>REACHABLE! Time: 40<br>Aug 23 16:37:49 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 44<br>Aug 23 16:38:00 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 48<br>
Aug 23 17:31:07 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 43<br>Aug 23 17:32:17 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 42<br>Aug 23 17:34:21 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
<br>UNREACHABLE! Time: 42<br>Aug 23 17:34:31 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now<br>UNREACHABLE! Time: 40<br>Aug 23 17:36:01 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now<br>REACHABLE! Time: 39<br>
Aug 23 17:36:11 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 42<br>Aug 23 17:42:15 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 41<br>Aug 23 17:46:46 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
<br>REACHABLE! Time: 97<br>Aug 23 17:57:50 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 40<br>Aug 23 17:58:40 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 42<br>
Aug 23 17:59:44 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 42<br>Aug 23 17:59:55 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 39<br>Aug 24 11:37:25 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
<br>UNREACHABLE! Time: 49<br>Aug 24 11:37:35 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 43<br>Aug 24 13:16:08 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 50<br>
Aug 24 13:16:19 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 53<br>Aug 24 13:58:49 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 1062<br>Aug 24 13:58:59 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
<br>REACHABLE! Time: 46<br>Aug 24 14:19:09 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 49<br>Aug 24 14:19:39 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 56<br>
Aug 24 14:55:48 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>UNREACHABLE! Time: 71<br>Aug 24 14:55:59 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 1059<br>Aug 24 15:11:05 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
<br>UNREACHABLE! Time: 40<br>Aug 24 15:11:15 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now<br>REACHABLE! Time: 49<br><br>TWENTY PERCENT PACKET LOSS at their ISP's edge router!<br><br>root@schult [/usr/src/mtr-0.71
]# mtr <a href="http://connect01.voicepulse.com">connect01.voicepulse.com</a> -r -c 5<br>HOST LOSS RCVD SENT BEST<br>AVG WORST<br><a href="http://a1.72.5746.static.theplanet.com">a1.72.5746.static.theplanet.com</a> 0% 5 5
0.50<br>3.52 14.48<br><a href="http://gi3-8.dsr02.dllstx4.theplanet.com">gi3-8.dsr02.dllstx4.theplanet.com</a> 0% 5 5 0.34<br>0.69 1.85<br><a href="http://vl42.dsr01.dllstx3.theplanet.com">vl42.dsr01.dllstx3.theplanet.com
</a> 0% 5 5 0.49<br>0.61 0.71<br><a href="http://ae1-0.ibr01.dllstx3.theplanet.com">ae1-0.ibr01.dllstx3.theplanet.com</a> 0% 5 5 0.54<br>0.73 1.06<br><a href="http://12.119.136.17">12.119.136.17</a> 0% 5 5 0.62<br>0.68 0.73
<br><a href="http://tbr2-p011901.dlstx.ip.att.net">tbr2-p011901.dlstx.ip.att.net</a> 0% 5 5 40.12<br>40.49 41.26<br><a href="http://tbr1-cl6.sl9mo.ip.att.net">tbr1-cl6.sl9mo.ip.att.net</a> 0% 5 5 40.43<br>40.81 41.57<br><a href="http://tbr1-cl4.wswdc.ip.att.net">
tbr1-cl4.wswdc.ip.att.net</a> 0% 5 5 39.63<br>40.01 40.34<br><a href="http://tbr2-cl27.wswdc.ip.att.net">tbr2-cl27.wswdc.ip.att.net</a> 0% 5 5 44.38<br>44.54 44.76<br><a href="http://tbr2-cl15.n54ny.ip.att.net">tbr2-cl15.n54ny.ip.att.net
</a> 0% 5 5 42.09<br>42.78 43.77<br><a href="http://gar1-p390.nyzny.ip.att.net">gar1-p390.nyzny.ip.att.net</a> 0% 5 5 41.26<br>41.39 41.59<br><a href="http://12.118.100.26">12.118.100.26</a> 0% 5 5 44.21<br>44.52 44.89<br>
<a href="http://man-core-12000-01-pos3-0.broadviewnet.net">man-core-12000-01-pos3-0.broadviewnet.net</a> 0% 5 5 48.99<br>128.99 202.54<br><a href="http://man-cust-6509-01-vlan2.broadviewnet.net">man-cust-6509-01-vlan2.broadviewnet.net
</a> 20% 4 5 43.98<br>44.18 44.27<br><a href="http://static-64-115-116-26.isp.broadviewnet.net">static-64-115-116-26.isp.broadviewnet.net</a> 0% 5 5 42.31<br>42.46 42.70<br><a href="http://static-64-61-93-87.isp.broadviewnet.net">
static-64-61-93-87.isp.broadviewnet.net</a> 0% 5 5 41.92<br>42.67 43.94<br><br>On 10/16/06, Nate Kapi <<a href="mailto:natekapi@gmail.com">natekapi@gmail.com</a>> wrote:<br>> Does anyone know what happens if you try to have 5 concurrent outgoing
<br>> channels with VoicePulse Connect? Does it give you an error message or a<br>> reorder or something? I'm worried about using them as my primary carrier if<br>> this is the case.<br>><br>> I noticed that they supposedly only allow 4 channels for free and then you
<br>> have to pay $20 a month extra per channel. I'm guessing this is for inbound<br>> and outbound channels. If you wanted to be able to have 8 concurrent<br>> channels then this could get costly. Too costly in my opinion. I
<br>> mean....that seems like a LOT to me, when you can go with other providers<br>> who don't limit you to 4 channels, like Voxee, NuFone or SixTel, for around<br>> the same price. I can understand the channel restrictions for inbound calls,
<br>> but not for outbound calls.<br>><br>> VoicePulse, I know you read these lists! You should be able to provide us<br>> VoicePulse Connect users with more than 4 concurrent channels for free!<br>><br>> _______________________________________________
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