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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Heres another 5$<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>;)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Bump<o:p></o:p></span></font></p>
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10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>bob murphy<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, June 02, 2006 7:13
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Commercial and
Business-Oriented Asterisk Discussion<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-biz]
VoicePulse engaged in very dubiousbusinesspractices</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>I just lost over $300.00
taking time to read this post. Are we done yet?<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 6/2/06, <b><span style='font-weight:bold'>Andrew A.
Boettcher</span></b> <<a href="mailto:techman@bitrix.net">techman@bitrix.net</a>>
wrote:</span></font></span> <o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Look what you started David!<br>
<br>
*smirk*<br>
<br>
All providers, regardless of industry, always erk off a customer here or <br>
there. I just left Vonage and they made sure to confirm why I<br>
left...constantly incrementing cost and terrible customer service.<br>
<br>
Be very glad that they did refund your money quickly and move on.<br>
<br>
-Andy <br>
<br>
-----Original Message-----<br>
From: Andy Jefferson [mailto:<a href="mailto:greatvoip@gmail.com">greatvoip@gmail.com</a>]<br>
Sent: Friday, June 02, 2006 3:01 PM<br>
To: Commercial and Business-Oriented Asterisk Discussion <br>
Subject: Re: [asterisk-biz] VoicePulse engaged in very dubious<br>
businesspractices<br>
<br>
Voice Pulse , NuFone and others all use a common CLEC. I would expect<br>
Voice Pulse to go tits up next. The CLEC is the one to watch out for. <br>
<br>
On 6/1/06, David Pollak <<a href="mailto:dpp-asterisk@projectsinmotion.com">dpp-asterisk@projectsinmotion.com</a>>
wrote:<br>
> I had pre-paid, thus I did not close my account because it had a<br>
> positive balance. I explicitly turned off all auto-renew
features. <br>
> That means that I explicitly revoked any rights granted to the<br>
> provider to charge my credit card, but they charged my card anyway.<br>
><br>
> If there was a way to get a refund for pre-paid amounts, I would have <br>
> taken that route. However, if I've pre-paid and made it
explicit that<br>
<br>
> a provider does not have the authority to charge my credit card, then<br>
> there's no legal argument that the provider should be able to charge <br>
> my card. If VoicePulse were a post-paid service or if I had
used some<br>
<br>
> loophole in their billing system to rack up huge charges, they would<br>
> have a right to recoup the value of the services delivered. <br>
><br>
> I've probably got more than $1,000 in prepaid services out to VoIP<br>
> providers. That's my cash that they're
using. Sometimes things don't<br>
<br>
> work out the right way (e.g., VoicePulse's service problems, NuFone's <br>
> 800 number problems) but that's a risk that I take by prepaying with<br>
> small providers and I've got no hard feelings for the few dollars that<br>
<br>
> have gone to providers who ultimately haven't provided the bargained <br>
> for services.<br>
><br>
> It's a whole different thing to not provide services that I've paid<br>
> for, go charge me for additional services that I did not authorize,<br>
> and then to argue that they have the right to charge my card. <br>
><br>
> I'm not looking for sympathy. I'm looking to warn the
non-service<br>
> providers to avoid VoicePulse because of their business practices.<br>
> I'm also giving the service providers on this list information about <br>
> how one of their competitors treats customers.<br>
><br>
><br>
><br>
> VoIP Dealer wrote:<br>
> > David,<br>
> ><br>
> > You probably don't realize that you are posting a complaint about<br>
> > something that has happened to 75% of the people that read this<br>
list...<br>
> > not because they are customers, but because they are PROVIDERS.<br>
> > Don't expect much sympathy when you left the account open and they <br>
> > continued to charge as expected. If you don't tell your
cable<br>
> > company you are moving, you OWE them money whether or not you live<br>
> > there anymore of if you "authorized" them. You
entered into a <br>
> > contract and are now complaining when they enforced the contract on<br>
you.<br>
> ><br>
> > In the end, VoicePulse did the "right thing" from YOUR
point of<br>
> > view, gave you a refund and returned $41 that was rightfully theirs, <br>
<br>
> > so I don't see what your complaint is at all. Try to even
get one<br>
> > of these one-man shops on the phone for a refund and see what<br>
happens.<br>
> ><br>
> > -------------------------------------------------------------------- <br>
> > ----<br>
> > Do you Yahoo!?<br>
> > Everyone is raving about the all-new Yahoo! Mail Beta.<br>
> > <<a
href="http://us.rd.yahoo.com/evt=40791/*http:/advision.webevents.yahoo.c">http://us.rd.yahoo.com/evt=40791/*http://advision.webevents.yahoo.c
</a><br>
> > om/handraisers><br>
> ><br>
> ><br>
> ><br>
> > --------------------------------------------------------------------<br>
> > ----<br>
> ><br>
> > _______________________________________________ <br>
> > --Bandwidth and Colocation provided by <a href="http://Easynews.com">Easynews.com</a>
--<br>
> ><br>
> > asterisk-biz mailing list<br>
> > To UNSUBSCRIBE or update options visit:<br>
> > <a
href="http://lists.digium.com/mailman/listinfo/asterisk-biz">http://lists.digium.com/mailman/listinfo/asterisk-biz</a><br>
><br>
> _______________________________________________<br>
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--<br>
><br>
> asterisk-biz mailing list<br>
> To UNSUBSCRIBE or update options visit:<br>
> <a
href="http://lists.digium.com/mailman/listinfo/asterisk-biz">http://lists.digium.com/mailman/listinfo/asterisk-biz
</a><br>
><br>
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<br>
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</a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br clear=all>
<br>
-- <br>
Bob Murphy<br>
Principal<br>
<br>
Liquitech<br>
<br>
949-349-0218-Direct<br>
949-349-0209-Fax<br>
<br>
<a href="http://www.liquitech-usa.com">www.liquitech-usa.com</a> <o:p></o:p></span></font></p>
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