<html><head><style type="text/css"><!-- DIV {margin:0px;} P {margin:0px;} --></style></head><body><font face="times new roman, new york, times, serif" size=3><style type="text/css"><!-- DIV {margin:0px;} P {margin:0px;} --></style><br>>----- Original Message -----<br><b>>From: </b>asterisk-biz-bounces@lists.digium.com on behalf of Henry Coleman [VoIP-PBX.ca] <henry.coleman@voip-pbx.ca><br><b>>Sent: </b>Mon, 5/15/2006 4:54pm<br><b>>To: </b>Commercial and Business-Oriented Asterisk Discussion <asterisk-biz@lists.digium.com><br><b>>Subject: </b>Re: [asterisk-biz] [OT] GXP-2000 handset audio issue<br>><br>
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<font face="Times New Roman, Times, serif">>Hi Robert, The handset jack
may be the problem. <br>>If you are close to another extension ..wiggle the cord or the plug
until the problem re-appears (use a >softphone if you don't have a real
phone) <br>>From the outside check that the contacts are clean, if they are then
open up the phone and resolder the jack >connections on the board.<br>>(Use a very small soldering iron )<br>>I would check the network connectors at the same time as the cable puts
a strain on the connector(s)<br>>Don't give up! ......9 times out of ten it's just a bad solder
connection.<br>>but it may take some detective work to track it down <br>>Good luck and when you get it working upgrade the firmware(its much
better) <br>>Henry<br>
</font></asterisk-biz@lists.digium.com></henry.coleman@voip-pbx.ca><br>Henry,<br><br>Thanks for the idea... This issue certainly seems like it is related to some type of detection circuit and not a hard fault such as a bad solder connection. When getting the hanset to work via unplugging and plugging the handset cord I am doing that at the handset and not the phone. So that rules out the issue being at the phone. And with the fact I ahve tried a different handset and cord, I am ruling those out also. So it must be something in the audio circuitry somewhere. And with the crazy things I have heard about the way the phone is designed in regards to the handset and headset setup, it would not surprise me.<br><br>Robert<br></font></body></html>