<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2900.2802" name=GENERATOR></HEAD>
<BODY>
<DIV dir=ltr align=left><SPAN class=258220100-15022006><FONT face=Arial
color=#0000ff size=2>Hi Mr Lemieux,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=258220100-15022006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=258220100-15022006><FONT face=Arial
color=#0000ff size=2>I tried to contact you many time to have more info about
your CRM but the only informations are your generic email sended to the mailing
list. Please contact off list, we could</FONT></SPAN><SPAN
class=258220100-15022006><FONT face=Arial color=#0000ff size=2> have businness
for you.</FONT></SPAN></DIV>
<DIV><SPAN class=258220100-15022006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=258220100-15022006><FONT face=Arial color=#0000ff
size=2>Regards,</FONT></SPAN></DIV>
<DIV><SPAN class=258220100-15022006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=258220100-15022006><FONT face=Arial color=#0000ff
size=2>Michael Baron</FONT></SPAN></DIV>
<DIV><SPAN class=258220100-15022006><FONT face=Arial color=#0000ff size=2>Plug
&Tel</FONT></SPAN></DIV>
<DIV dir=ltr align=left><BR></DIV>
<DIV class=OutlookMessageHeader lang=fr dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>De :</B> asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] <B>De la part de</B> jourdan
lemieux<BR><B>Envoyé :</B> mardi 14 février 2006 18:16<BR><B>À :</B>
asterisk-biz@lists.digium.com<BR><B>Objet :</B> [asterisk-biz] Asterisk
application for call center<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV>Our CRM is based on an IP infrastructure. Our CRM implemented
as<BR>server-client relation allows quick reaction time and remote<BR>monitoring
and management.<BR>Our CRM contains:<BR>Softphone: Graphic User Interface for
integration of<BR>applications. It is implemented based on IAX2 and supports
full digital<BR>recording<BR>of the conversations (Could be encrypted for other
purposes)<BR>Inbound and Outbound IVR campaigns. For outbound campaigns,
we<BR>have implemented predictive, progressive, preview and broadcast<BR>dialing
modes.<BR>Manager to view all our agents real time with Work
force<BR>Management,reporting options implemented.<BR>Concerning our CTI, we
have managed Time zone for outbound<BR>calls, Answering machine, fax, busy
detection and queuing of calls in<BR>Asterisk in addition to load
balancing.<BR> <BR>Please let me know if you have any questions.<BR></DIV>
<P>
<HR SIZE=1>
Nouveau : téléphonez moins cher avec Yahoo! Messenger ! Découvez les tarifs
exceptionnels pour appeler la France et l'international. <A
href="http://us.rd.yahoo.com/messenger/mail_taglines/default/*http://fr.beta.messenger.yahoo.com">Téléchargez</A>
la version beta.</BODY></HTML>