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<DIV><FONT face=Arial size=2>Dear Mike,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Mr. Martin O Shield was given an entire refund
even though he agreed to the terms and conditions under which I quote
<STRONG><U>"that there will be no refund as we are not the end
vendor!"</U></STRONG> </FONT></DIV>
<DIV><STRONG><U><FONT face=Arial size=2></FONT></U></STRONG> </DIV>
<DIV><FONT face=Arial size=2>However, Martin was our first paying customer
who believed in us at that time when we needed support (and we still require
support) and we are very grateful to him for his suggestions. I am not ashamed
to state on behalf of DIDX.org or Super Technologies that <STRONG>"only due to
Martins constructive criticism, enthusiasm aggressive initiatives, brilliant
advice and endeavors"</STRONG> were we able to bring about a lot of the systems
that we have in play today. Martin was a driving force that enables
us to develop strong security measures and prominent checks and balances on the
entire system and keep a check on our selves as far as evolution went. We
still refer to some of Martins past mails and suggestions to see if there is
anything we can do to better our selves.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>It took Microsoft 20 years to perfect the famous
"BLUE SCREEN" glitch until they launched Windows XP. I would request you
to stop bashing us because we are not even a year old as DIDX.org. As a
company we are here since 1999 and into the ICT business since 1987 since the
time of the Commodore 64 Computer.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><STRONG>Rehan our CTO (Chief Technical
Officer) was the Beta Tester for Net2phone product before it was launched
in 1996 and was the first guy in Pakistan ( A developing country of 140 million
people) to make an ip phone call to a land line using Pulver's
Freeworld dialup version 1 using internet phone software from
vocaltec and was the inventor of the first ever service that enabled a
customer to receive a call on an ip phone device, go review the tmcnet.net's
archive or look for the Best of the year award in 2000 on there web site.
Virtual Phone Line won the best of the show award in the Internet World Expo
2001 again for the world's only product that could give a did number on a single
port ip phone device. Its all there, you just need to go and investigate
about us, and stop bashing us like a cowardly bully.</STRONG></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>When you call Microsoft or Symantec you talk
to a computer and then maybe with a person if you are lucky that will
understand your problem and then finally <STRONG>"deal with it"
</STRONG>Does Bill Gates ever answer the phone or come to your house and fix
your windows or the head of Symantec come and remove a virus? We are
<STRONG>NOT </STRONG>like that here our CTO (Chief Technical Officer) Rehan
calls you personally if the problem cannot be resolved. Our CEO Suzanne
Bowen (I hope you understand what CEO means) will write to you personally and
ask how your day is going and thank you for having faith in us when there are
1320+ of you out there. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>The problem is that people get too amazed with DIDX
and then when their expectations are not met because we are still developing
they get upset they freak out. </FONT><FONT face=Arial size=2>My point is
we are in an evolving stage and are growing and we need your support.
If you cannot give it to us then we thank you any ways but don't waste your
own time and ours sending petty mails insulting everyone's intelligence with
nonfactual nonsense. You can go ahead and write what you feel but unless
your claim is not genuine I will not respond. I would value any valid
claims by you. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I can understand that not everyone out there likes
us because if everyone did then something would definitely be wrong with
us.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><STRONG>By the way Martin O Shield got a FULL
refund AFTER 10 days even though it was against the mandate and we do have
the receipts to prove it.</STRONG></FONT></DIV></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><BR>Amyn A. Ghulamali<BR>Super Technologies
<BR>DIDX.org<BR><A href="mailto:amyn@supertec.com">amyn@supertec.com</A><BR>1
800 959 8924<BR>1 212 655 5763<BR><A
href="http://www.supertec.com">www.supertec.com</A><BR><A
href="http://www.didx.org">www.didx.org</A><BR><A
href="http://www.mysuperphone.com">www.mysuperphone.com</A><BR><A
href="http://www.virtualphoneline.com">www.virtualphoneline.com</A><BR><A
href="http://www.phoneopia.com">www.phoneopia.com</A></FONT></DIV></BODY></HTML>