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<DIV><FONT face=Arial size=2>I'm sure LiveVOIP watches this last as I've seen
prior posts to this list. Being that LiveVOIP completey ignores all phone
calls and 90% of all e-mails I'm going to post this here.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Yesterday at around 3:00PM EST - 5:00PM EST we were
experiencing major issues with LiveVOIP.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Around 3:00PM inbound (toll-free) service stopped
working completey and callers would receive an All Circuits Busy or other
message. I did complete testing on my side and called from various phone
numbers and in addition verified this with approximately 10 other LiveVOIP
customers. Service was fairly quickly restored. At first, no calls
would work and then some calls would work, some wouldn't... Then they all
did. Afterwards the quality was extremely horrible for inbound and
outbound. I verified this again with approximately 10 other LiveVOIP
customers and they all had the same issues.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>For whatever reason, leaving voicemail for LiveVOIP
and sending multiple e-mails to support have gone unanswered - To add to that, I
sent e-mails to support last week and the week before that which I am still
waiting for a response from.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Although prior to yesterday I have never had an
issue with LiveVOIP and at this point will continue to use them. I would
love everyone to be aware as to what has happened, especially since LiveVOIP
refuses to answer any e-mails and or phone calls.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Sincerely,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Matthew Marlowe</FONT></DIV></BODY></HTML>