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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi All,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>My company is interested in setting up an IVR system here in
</span></font><st1:country-region><st1:place><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Australia</span></font></st1:place></st1:country-region><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>.<span
style='mso-spacerun:yes'> </span>While we make extensive use of open
source systems in our core business, we don't have the time or expertise
on staff to run up the Asterisk system. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We are considering one of the following two approaches:<o:p></o:p></span></font></p>
<ol style='mso-margin-top-alt:0cm' start=1 type=1>
<li class=MsoNormal style='mso-list:l1 level1 lfo4;tab-stops:list 36.0pt'><span
class=GramE><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>employ</span></font></span><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> someone who has the skills to
set up and maintain an Asterisk based IVR system - what skills are
needed? Where could we look for such people?<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l1 level1 lfo4;tab-stops:list 36.0pt'><span
class=GramE><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>engage</span></font></span><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> an Asterisk consultant to set
up the system and provide some training - are there consultants
operating in </span></font><st1:country-region><st1:place><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Australia</span></font></st1:place></st1:country-region><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>? Can
this sort of thing be done remotely? What kind of expense is involved in
setting up the hardware / software?<o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks in advance for any advice.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Cheers,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Adam<o:p></o:p></span></font></p>
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