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<DIV><FONT face=Arial size=2>Hi,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>i'm in the process of evaluating communication
solutions for a startup company doing business outsourcing. What i need is a
system which can handle multiple phone lines and each line is represented by a
company. Whenever the phone rings, or a softphone rings, the receptionist
picking up the phone will have a pop up showing the company the phone line
belongs to. In addition, i need an application programming interface so that
interfacing with other software can be done. An IVR is a plus. Another scenario
is when a call goes to an extension, no one picks up, and the call is routed to
the operator after a fixed amount of time, the operator knows who is the call
made to by screen pop up. </FONT><FONT face=Arial size=2>Voicemail and able to
handle multiple operators is also a plus. </FONT></DIV>
<DIV> </DIV>
<DIV>I'm thinking of getting a digital ISDN line for this, since a panasonic guy
told me its can carry around 30-40 lines and there is caller id bundled in. I've
been reading about dialogix boards, can i use them in a normal pc(Pentiums) and
if the need arises, can i join up multiple pcs with additional dialogix boards
and cluster them together?</DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thanks,</FONT></DIV>
<DIV><FONT face=Arial size=2>Amin</FONT></DIV>
<DIV><FONT face=Arial
size=2>+60123305615</FONT></DIV></FONT></DIV></BODY></HTML>