[asterisk-biz] Announcing QueueInsight - queue performance measurements for Asterisk based Call Centres

[David Cunningham]

Hello,

Voisonics is pleased to announce QueueInsight, providing a wide range of
measurements and graphs for queues on Asterisk based systems. It features:


   - Reporting on queues, agents, and currently active calls
   - Scheduled reports delivered by email
   - Users with limited access to queues, for your customers
   - Report by specific times, using a powerful search engine
   - Report by call state (answered/no answer/active)
   - Report on SLA performance
   - Report on hold, talk and total calls times, with minimum, average and
   maximum times for each
   - Report on reasons why calls were not answered
   - Report on reasons why answered calls hung up
   - Graphs of data over time
   - White-label hosted online interface that can be branded with your
   company and it's logo
   - Light-weight client for your server to interface with the service
   - ... and more!


There is a demo online at the following address - username "demo", password
"demo":
http://my.queueinsight.com/

It is offered as an annual license, and is very competitively priced
compared to other such solutions. Even better, until the end of August
those who purchase a license will receive 30% off by quoting "ASTERISKBIZ".
The first 30 days are available as a free trial, so you've nothing to lose
and everything to gain by trying it now!

For pricing please and more information please see:
http://queueinsight.com/

Regards,

-- 
David Cunningham, Voisonics
http://voisonics.com/
US toll-free: +1 888 842 2720
UK: +44 (0) 20 3298 1642
Australia: +61 (0) 2 8063 9019
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