[asterisk-biz] Destop vs webbased

[Zoa]

I don't think that the flashphone / java / active-x / npapi will take up 
a lot of resources, it won't be more than their desktop equivalents. I 
mean that the web browser will sometimes hang on flash banners (my 
firefox doesnt like techcrunch for example) or opening of pdfs that 
download too slowly
.
Google chrome might be different, not sure.

We  have a webbased phone, (active-x and npapi is available at the 
moment, flash and java will follow).

I prefer a webbased phone only in these cases:
- The user needs it occasionally to contact the company through the 
website without having to configure a phone first.
- The user is working in a webbased environment, but does not do a lot 
of regular websurfing. (most callcenter users have heavy restrictions on 
what they can visit), a webbased phone that can be controlled through an 
api makes the integration a lot easier.

Zoa

On 1/17/2010 9:45 PM, santosh chintalwar wrote:
> Hi All,
>
> I have developed the flash based web softphone which supports Audio as 
> well as Video.
> I have tested the same with Mozilla Firefox 3.5.5 version browser.
> Guess what it never took more than 10% of CPU ( With audio and video ).
>
> Ruddy : Is that least CPU consumption ?
>
>
> Santosh Chintalwar
> +91 9949695124
>
>
> On Fri, Jan 15, 2010 at 10:06 PM, Ruddy Gbaguidi <plugworld at micnes.com 
> <mailto:plugworld at micnes.com>> wrote:
>
>     Thanks Zoa
>
>     Yes, my biggest concern was about the performance of a webbased
>     phone. When we consider that a browser take a lot of ressources it
>     self and a
>
>     Flash based audio can interfere this any other flash running like
>     youtube and other websites.
>
>     Also, the users can easily close their browser and their phone ...
>
>     So, I guess for the moment, the classic desktop application is
>     still the best.
>
>     On zoiper, do you have any webbased version ?
>
>     Thanks
>
>     *From:* asterisk-biz-bounces at lists.digium.com
>     <mailto:asterisk-biz-bounces at lists.digium.com>
>     [mailto:asterisk-biz-bounces at lists.digium.com
>     <mailto:asterisk-biz-bounces at lists.digium.com>] *On Behalf Of *Zoa
>     *Sent:* Friday 2010-01-15 8:36 AM
>
>     *To:* asterisk-biz at lists.digium.com
>     <mailto:asterisk-biz at lists.digium.com>
>     *Subject:* Re: [asterisk-biz] Destop vs webbased
>
>
>     It all depends on the situation, i work for www.zoiper.com
>     <http://www.zoiper.com>, we have or are working on all 3 scenario's.
>     In general the overal audio quality of a desktop solution will be
>     >> webbased (active-x/npapi/java) >> flash based.
>
>     However, the ease of use (from an installation point of view) is
>     the other way around.
>
>     If the agents are using browser based software and they don't
>     really surf to anything but their work, webbased will be fine.
>     If they have acces to the complete web, including flash websites
>     and javascript cpu intense websites, i would not recommend it.
>
>     Zoa
>
>     On 1/14/2010 6:42 PM, Ruddy Gbaguidi wrote:
>
>     Hi all
>
>     We are currently working on a softphone integrated with others
>     features that could be use
>
>     by anybody or agents in a call center.
>
>     With all the flash web softphones like gizmocall coming out these
>     days, I would like to know in an enterprise environment,
>
>     what is the most suitable ? The classic desktop application that
>     you can install and run or a web based phone that run on your
>     browser ?
>
>     Thanks
>
>
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