[asterisk-biz] queue agent and blind transfer

Tino tino at sparksupport.com
Fri Aug 27 07:06:29 CDT 2010


Hello,

When an agent does a blind transfer the call hangups for him but shows as
"In use" in queue in my CRM (used for auto dialing). As a result the agent
have to wait until the transfered call completes. Is there any way to change
this behaviour ?
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