[asterisk-biz] Suggested MRC for 100 seat call center in US

[Zoaaaaa]

I know that some of the companies that use asterisk at the core of their 
callcenter software (although they dont advertise it) charge 50 euro per 
month per agent.
The core software is not significantly improved, its mainly a couple of 
extra external applications for call routing (They can't without paying 
license fee's to Digium as its under GPL). Documentation and marketing 
materials seem to make up most of the cost. Clients seem more than happy 
to pay for the solution.

Zoa


Lenz Emilitri wrote:
> A number of contracts I'm seeing are a flat rate per seat, usually 
> sold in bundles of tens.
> l.
>
> 2009/8/31 Wes Reece <wreece79 at gmail.com <mailto:wreece79 at gmail.com>>
>
>     Just trying to get a general consensus here. I am bidding on a
>     contract for a 100 seat call center located in the US. The
>     contract is only for PBX service, inbound and outbound. Aside from
>     the per minute charges, what do you suggest would be a good MRC
>     for the pbx features and maintenance? How are others charging?
>     Flat rate? Monthly fee per extension? Your insight would be of
>     great help.
>
>     -- 
>     Thank you,
>
>     -Wes-
>
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