[asterisk-biz] Recording management for IVR

Azher Mughal azher_amin at hotmail.com
Fri Oct 23 09:44:40 CDT 2009


Can be combined both with dialplan and then agi which will allow more refined control.

-Azher



From: asteriskmaillist at gmail.com
Date: Fri, 23 Oct 2009 19:03:19 +0530
To: asterisk-users at lists.digium.com; asterisk-biz at lists.digium.com
Subject: [asterisk-biz] Recording management for IVR

Hello everyone. I have a client with specific requirement, here's the scenario:
 
Call comes in
Ivr menu, press 1 for new record 2 for existing 3 for operation blabla..
on pressing 1, list of 5 categories A,B,C,D .. when customer selects a category a 4 digit pin needs to be generated and a recording be recorded in a specific folder A,B,C,D or E.
then this 4 digit number is mailed ( can be done easily ).
 
 
On pressing 2 at main ivr, read 4 digits and play back the corresponding file from given 5 directories.
 
 
What is the easiest way to get this done ? Php agi or just dialplan hacks ? How can i geenrate a 4 digit unique pin each time for the file ? 
 
 
TIA. 		 	   		  
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