[asterisk-biz] Need to force port a 866 number

[Robin Rodriguez]

I do a fair amount of porting and don't consider vocalocity to be 
particularly bad to deal with. It may be a dumb question but are you 
sure that the LOA and CSR match the address of record (AOR) that 
vocalocity has? How much is this customer worth to you? It would take me 
many months to get back the cost of NASC-ing a number on a customer 
doing 2000 minutes/month.

More helpfully I would look for a provider that is also their own 
Resporg (not just contracted from ATL) they would probably be the most 
likely to be able to help you.

Good luck

Robin


voip-asterisk at maximumcrm.com wrote:
> I have a customer who wants to port their 866 number out of vocalocity. We 
> have tried porting before but they are not being cooperative.
>
> The invoices from vocalocity do not show the toll free number, and on 
> other porting attempts they just respond by saying it is the "wrong name".
>
> We've been told that we need a provider that can do a forced port.
>
> Monthly volume is about 2000 minutes. The number would be connected with 
> SIP to the Asterisk PBX.
>
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-- 
Robin D. Rodriguez
Systems Engineer
Ifbyphone, Inc.

 

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