[asterisk-biz] DIDx Issues (Was: Re: Nonprofit Org Who Helps Families Telethon)

[Steve Totaro]

On Sat, Jan 10, 2009 at 6:22 AM,  <voip-asterisk at maximumcrm.com> wrote:
>>> DIDx has an "alternate ring-to" feature. So if our Asterisk server is
>>> down, the calls can roll-over elsewhere.
>>
>> are you saying that your asterisk server is constantly down?  Shouldnt
>> that be addressed?  I mean failover features are nice, but when the app
>> requires constant failover you would think that it should become a
>> priority to address that fact.  Maybe its just me.
>
> No idea, but when I tested didx' alternate ring to it worked.
>
> It does however take 40+ seconds before it kicks in for chanunavail /
> congestion.
>
> Also by default the interface is set to configure the Not Answered case
> which isn't great.
>
> When I need failover I usually set up Congested and Chanunavail as both
> can be indicators of a down server.
>

Vitelity is flawless with this feature.  Not sure why it would take 40
seconds to "kick in", it should be instant.

-- 
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)