[asterisk-biz] Commercial offerings for the following spec - around 50-150 users

[Lenz Emilitri]

You may want to have a look at our QueueMetrics call-center suite - look
here for a small guite to installation with FreePBX:
http://queuemetrics.com/manuals/QM_Trixbox-chunked/
We do not offer installed systems, but have plenty of systems integrators
worldwide to support you with a finished system.
Thanks
l.

2009/8/7 Gavin Henry <gavin.henry at gmail.com>

> Hi,
>
> I'm pretty sure FreePBX does most apart from the group logins, comment
> tags and queue stats.
>
> Can I have some quotes offlist for below specs please?
>
> Thanks.
>
> Phone system Requirements:
>
> * Multiple groups with different alert types and to be able to log in
> and out of groups. Eg User Sam - member of reservations-X,
> reservations-Y and reservations-Z. He can log into any or all of the
> groups. The manager can view if he's logged in or not and log him back
> in if logged out for too long.
> * Auto search db for client details for all incoming calls. Screen pop
> windows with relevant details and deep link into intranet application.
> * Comment / tag calls and link to call recording.
> * Conference bridge applications: EG the consultant can conference in
> an IVR script to a call, inviting the user to key in Credit Card data
> using their phone - data stored into DB.
> * Monitor, intrude and whisper on calls.
> * Real time Queue status and call stats.
> * Multiple hold music dependent on queue.
> * Time profiles
> * Voicemail
> * Remote voicemail
> * Busy wrap up
> * DND
> * DND - exceptions
> * Wallboards – Collating both online and phone stats
> * Conference calls.
>
> Thanks!
>
> --
> http://www.suretectelecom.com
>
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-- 
Loway - home of QueueMetrics - http://queuemetrics.com
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