[asterisk-biz] VoIP 9-1-1 failure - don't let it happen to you

[sales department]

I agree with Peter and Trevor and Joe.....and perhaps other lurkers.

What happened to the person is tragic.  More importantly it created yet
another black eye on our industry by that provider not providing 911
services.  I would not even be surprised to see some sort of criminal
charges against that provider.

<robb>

on 5/2/08 1:32 PM, Joe Antkowiak at jantkowiak at netigent.net wrote:

> I have to agree with Peter here...I don't see anything all that wrong with
> Trevor's message.  Isn't this kind of how capitalism works?  Bad things happen
> and we figure out a way to make it better, and support ourselves in the
> process...  It's not like he's marketing a hurricane Katrina mixed drink, he's
> marketing a service that (regardless of whether or not it actually works) is
> intended to help prevent this from happening...
> 
> 
> 
> Peter Beckman wrote:
>> On Fri, 2 May 2008, Jay R. Ashworth wrote:
>> 
>>> On Thu, May 01, 2008 at 08:38:49PM -0700, Trevor Peirce wrote:
>>>> I can't see anything sick about sharing information about a service that
>>>> can help save lives and I'm sorry it offended you.
>>> You weren't sharing information about your service, per se.
>>> 
>>> You were using the actual death of an actual person as an advertising
>>> point.  Yeah, it's a bit tacky.  We'll be sure to forward the message
>>> and your home address to the family of the decedent.
>> 
>> I really don't see what the problem is.  It is horrible tragedy that
>> someone lost their life possibly due to their VoIP 911 service not routing
>> correctly.  How is it so horrible that this tragedy is a good reminder to
>> us all that we need to know who are vendors are, what their systems are
>> capable of, and that we should remember to do something about it?
>> 
>> And what's the problem with Trevor letting people know that he is
>> concerned about people's safety and ability to reach 911, and is willing
>> to put his own name and company on the line to provide this service?
>> 
>> The tragedy highlighted a problem in this industry, and Trevor says he has
>> a good solution for it.  If he truly does, then by evaluating and
>> potentially using Trevor and his company to fill a gap in your 911 service
>> saves a life, I don't see his post as inappropriate in the least.
>> 
>> I don't see Trevor chasing ambulances.  (And pretty much everyone on this
>> list posts either for help or to offer their services to this community.)
>> I read the email, and he said here's a problem we should as a VoIP
>> community avoid, and I have experience in dealing with it, and here's what
>> I do and how it works and because I do it right it could save lives if you
>> use it.  (Obviously, independently evaluate his claims yourself.)
>> 
>> Trevor, I don't have any problem with what you posted.  I think you
>> presented it fairly, it IS a real problem in this industry with people
>> offering service without really knowing how it works or possibly doing it
>> right, and if you do indeed "do it right" then I hope people use your
>> service and can rid the news of this story every hitting the press again.
>> 
>> Beckman
>> ---------------------------------------------------------------------------
>> Peter Beckman                                                  Internet Guy
>> beckman at angryox.com                                 http://www.angryox.com/
>> ---------------------------------------------------------------------------
>> 
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