[asterisk-biz] VoIP Provider

Mon Jun 23 21:19:42 CDT 2008

Maybe a bit of clarification about "Is it worth it?".

I have always gone by the TDM to the outside world viewpoint.  You
never know when that one call could be a huge opportunity calling and
I think I will stay with that viewpoint for at least a PRI or two.

I would hate to lose a deal because of crappy call quality or the call
never even hitting my switch.  Sure, that could and has happened VERY
rarely with TDM, I could count it on one hand with PRI on a circuit
that has been turned up for a while and no change orders.

At one point in a previous life, we were evaluating what call center
to outsource our Spanish calls to.  One of the contenders setup a
conference bridge and the quality was terrible, then some random woman
got on the call and kept saying "hola, hola, hola".  This was a poor
VoIP setup and made them look terrible.  At least use a solid TDM
connection for initial sales calls.

Well I have signed up with Junction for testing and got a call from a
gentleman named Tim within minutes of signing up.  I already have a
Vitelity account.  I will sign up for Teliax and others that have
contacted me on and offlist.

I will probably setup a regular and also random dialout loop routine
using many of the various VoIP providers and use Emperix Hammer with
ULAW, recording any outages and the quality of voice.

I still have a month and a half before my PRIs renew for a year and
now Qwest is offering month to month (only because I put in a
disconnect order) which will give me more time as well.

The proof will be in the testing.  15mb up and down business FIOS with
little to no traffic on the link other than VoIP traffic and server
maintenance.

Thanks,
Steve Totaro

On Mon, Jun 23, 2008 at 2:17 PM, Steve Totaro
<stotaro at totarotechnologies.com> wrote:
> Junction is a bit expensive (compared to others), the question is, are
> they worth it?  Downtime or other issues?
>
> Thanks,
> Steve T
>
> On Mon, Jun 23, 2008 at 1:28 PM, Tim Panton <thp at westhawk.co.uk> wrote:
>> I have been pretty happy with teliax.
>> The only problems I have had are a _very_ occasional outage and a
>> shortage of decent capacity to UK cell numbers at peak times.
>>
>> They have a neat feature which lets you interactively get the rate for
>> a number via a REST web service.
>>
>> I liked junction, but they only deal with US busineses, which probably
>> won't be a problem for you and indicates a robust attitude to
>> business:-)
>>
>> If you have enough volume you might want to talk to paetech (spelling?).
>>
>> Sent from my iPhone
>>
>> On Jun 18, 2008, at 22:10, "Steve Totaro" <stotaro at totarotechnologies.com
>>  > wrote:
>>
>>> Gafachi gives 10 outbound and $32/channel one time fee up to 100,
>>> beyond that, they want a wire transfer.  Poor deal.
>>>
>>> I will be looking at Teliax, Vitelity, and Junction Networks, any
>>> reviews?
>>>
>>> This is going on a FIOS business 15mb up and down.  Bandwidth
>>> shouldn't be an issues since nothing is really on this connection.
>>> Latency and reliability are obviously key.
>>>
>>> I am breaking my no VoIP outside the LAN rule, let's see how it goes.
>>>
>>> It is time to either re-up on my PRIs for another year or go VoIP (or
>>> both if I can get month to month)
>>>
>>> Thanks,
>>> Steve T
>>>
>>> On Wed, Jun 18, 2008 at 4:42 PM, Geoff Love <GLove at teliax.com> wrote:
>>>> Teliax has a plan that will meet your needs. We call it the pay as
>>>> you go
>>>> plan and it can be set up with unlimited channels. Please visit
>>>> Teliax.com
>>>> and take a look at the Plans tab. It shows that we provide 10
>>>> channels but
>>>> we can easily expand that to unlimited.
>>>>
>>>> We charge for usage and any DID's that you choose.
>>>>
>>>> Teliax is now offering a revamped affiliate program too. Contact me
>>>> offline
>>>> and I can provide you with all of the details.
>>>>
>>>> Thanks,
>>>>
>>>> Geoff Love
>>>> 303-629-8304
>>>> Glove at teliax.com
>>>>
>>>> -----Original Message-----
>>>> From: asterisk-biz-bounces at lists.digium.com
>>>> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Steve
>>>> Totaro
>>>> Sent: Wednesday, June 18, 2008 1:49 PM
>>>> To: Commercial and Business-Oriented Asterisk Discussion
>>>> Subject: [asterisk-biz] VoIP Provider
>>>>
>>>> I am looking for a good quality provider with good rates to the US
>>>> and
>>>> Canada.  My main concern is the number of simultaneous channels.
>>>>
>>>> Gafachi has ten for outbound.  Is there a provider that has
>>>> "unlimited" and just bases cost on call destination and duration?
>>>>
>>>> Thanks,
>>>> Steve Totaro
>>>>
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