[asterisk-biz] PBX Functionality for Less than the Price of a KeySystem (3Com Asterisk IP Telephony Appliance)

Steve Totaro stotaro at totarotechnologies.com
Thu Jun 5 12:21:29 CDT 2008


On Thu, Jun 5, 2008 at 12:53 PM, Jay R. Ashworth <jra at baylink.com> wrote:
> On Thu, Jun 05, 2008 at 12:42:19PM -0400, Steve Totaro wrote:
>> I offered overhead as a reason for the high price 3Com was charging
>> and Jay used profanity to dismiss my explanation.  Well if it isn't
>> overhead, then what is it Jay?
>
> I didn't say it wasn't overhead, but it depends on what you class as
> "overhead".  Andrew explained it quite well, I thought.
>
> Cheers,
> -- jra

My post:
"But in this case, 3Com has distribution chains established,
advertising materials, sales people, rent, insurance, entertainment
budgets, retirement packages, VIP salaries...."

Maybe I left out support, but I seriously doubt you have dealt with
3Com telephony tech support, that is unless you are an authorized
dealer because end user's cannot contact them directly.  Besides the
fact that to be an authorized dealer, you need two 3Com certified
techs working at your company.  The certification is no joke and
eliminates quite a bit of tech support calls to 3Com.

But the most compelling argument against your markup is the fact that
you must purchase support separately from the system, so how would
that affect the price of the base system?

This is all based on the NBX product line, but I am pretty sure they
will keep the same support model.

Thanks,
Steve T



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