[asterisk-biz] Looking for a good stateside VoIP provider...

[Michael S. White]

Hello everyone.. 
 
Since this was a pretty popular post I though I'd write about my experience
in selecting our new provider 
Teliax. 
 
When we started testing with Teliax I was having issues with the service-
Having not contacted support
(A common problem amongst know it alls like myself) I figured they were
probably out of the running. 
 
Deciding to give it one more shot, I posted a message to their forum which
was answered within an hour
by David Aldworth. Apparently from what I can gather David is one of, or THE
owner of the company.  After
a few email volleys and a phone call (on Sunday even) David had me convinced
that the issue was on my
end. And he was right. 
 
To make a long story short- Teliax has been working great for us. Our
numbers were ported in less than 
10 days , their pricing is more than competitive, and the service/support we
received has been world class.
 
Thanks David, Ben,Geoff, and everyone who offered comments to my original
post. 
 
Michael S. White 
.e4 | 877-4E4-VoIP | 231-668-4285 DID |  <mailto:%20mwhite at e4strategies.com>
mwhite at e4strategies.com 
Positioned at the Intersection of Business and Strategy
 <http://www.8774e4voip.com/> www.8774e4VoIP.com
 <http://www.e4voip.com> www.e4voip.com
 
  _____  

From:  Michael S. White
Sent: Sunday, August 17, 2008 11:32 AM


We've been looking @ Vitelity and Teliax- can't seem to get teliax working
properly with our * boxes so they are probably out.
 
Internally we use...

*	Switchvox 

*	Asterisk Business Edition

Factors:

*	Need 10+ Channels 

*	Reasonable rates- Not looking for the "Cheapest" necessarily 

*	Reliability - Any user stories are appreciated (looking for feedback
from actual customers) 

*	Good to Great Customer Service (looking for feedback from actual
customers)

Lastly - If there are any .e4 resellers out there that are pitching services
and can bring a good option to the table we'd gladly become your customer
too. 
 
 
Michael S. White 
.e4 | 877-4E4-VoIP | 231-668-4285 DID |  <mailto:%20mwhite at e4strategies.com>
mwhite at e4strategies.com 
Positioned at the Intersection of Business and Strategy
 <http://www.8774e4voip.com/> www.8774e4VoIP.com
 <http://www.e4voip.com> www.e4voip.com
 
PS- Need to start testing ASAP- 

 
 
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