[asterisk-biz] Looking for a good stateside VoIP provider...
Michael S. White
mwhite at e4strategies.com
Thu Aug 28 00:37:25 CDT 2008
Hello everyone..
Since this was a pretty popular post I though I'd write about my experience
in selecting our new provider
Teliax.
When we started testing with Teliax I was having issues with the service-
Having not contacted support
(A common problem amongst know it alls like myself) I figured they were
probably out of the running.
Deciding to give it one more shot, I posted a message to their forum which
was answered within an hour
by David Aldworth. Apparently from what I can gather David is one of, or THE
owner of the company. After
a few email volleys and a phone call (on Sunday even) David had me convinced
that the issue was on my
end. And he was right.
To make a long story short- Teliax has been working great for us. Our
numbers were ported in less than
10 days , their pricing is more than competitive, and the service/support we
received has been world class.
Thanks David, Ben,Geoff, and everyone who offered comments to my original
post.
Michael S. White
.e4 | 877-4E4-VoIP | 231-668-4285 DID | <mailto:%20mwhite at e4strategies.com>
mwhite at e4strategies.com
Positioned at the Intersection of Business and Strategy
<http://www.8774e4voip.com/> www.8774e4VoIP.com
<http://www.e4voip.com> www.e4voip.com
_____
From: Michael S. White
Sent: Sunday, August 17, 2008 11:32 AM
We've been looking @ Vitelity and Teliax- can't seem to get teliax working
properly with our * boxes so they are probably out.
Internally we use...
* Switchvox
* Asterisk Business Edition
Factors:
* Need 10+ Channels
* Reasonable rates- Not looking for the "Cheapest" necessarily
* Reliability - Any user stories are appreciated (looking for feedback
from actual customers)
* Good to Great Customer Service (looking for feedback from actual
customers)
Lastly - If there are any .e4 resellers out there that are pitching services
and can bring a good option to the table we'd gladly become your customer
too.
Michael S. White
.e4 | 877-4E4-VoIP | 231-668-4285 DID | <mailto:%20mwhite at e4strategies.com>
mwhite at e4strategies.com
Positioned at the Intersection of Business and Strategy
<http://www.8774e4voip.com/> www.8774e4VoIP.com
<http://www.e4voip.com> www.e4voip.com
PS- Need to start testing ASAP-
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-biz/attachments/20080828/42e6c5c8/attachment.htm
More information about the asterisk-biz
mailing list