[asterisk-biz] Bicom Call Centre and others

[Craig Lawrence]

Thanks Steve

We have a copy of Switchvox SMB from mid 2005 and decided purchase the
$499 support package which gives us upgrades to the current unlimited
edition.

The original copy was purchased solely for assessment, and never
deployed, whereas this upgrade is hoped to be sufficient to deploy with
to a customer.

I'll let you know how we go.

PS > The purchase has been "pending" with Switchvox for the last 24
hours so I assume they are either snowed under with sales or are
temporarily out of stock of a software only SMB version.

Regards


Craig Lawrence

-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Stephen
Wingfield
Sent: Thursday, 22 November 2007 10:46 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] Bicom Call Centre and others


----- Original Message ----- 
From: "Craig Lawrence" <craig at mytel.net.au>
To: "Commercial and Business-Oriented Asterisk Discussion" 
<asterisk-biz at lists.digium.com>
Sent: Wednesday, November 21, 2007 11:06 PM
Subject: [asterisk-biz] Bicom Call Centre and others


> We have an existing Call Centre customer who's opening a 2nd office
and
> is looking for a Call Centre PBX for 40 staff.
>
> We'd rather not get involved in this install (as the customer isn't
> willing to do things properly) so I've been looking for a system they
> can install such as Bicom which would be $7000 (40 x USD$175) for the
> PBX admin interface software, before hardware, config, and additional
> software.
>
> Is anyone aware of anything else that they would or could recommended
> for a cheap-cheap Call Centre install.
>
> We won't be supporting this so they will need to be able to speak to
the
> provider when they get into trouble.
>
> Thanks
>
>
> Craig Lawrence

Craig

You have indicated the status of your customer clearly as looking for
very 
minimal commitment.
For quite so many integrated features our pricing is reasonable. I 
understand you make no disagreement there.

Possibly though for this customer the answer would be fewer of the
features 
they request and to start with our business package with queues. When
later 
they are ready to invest full a simple upgrade can be peformed.

Please contact us offline.
Steve

steve 'at' bicomsystems {dot} c*m


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